Administrative Assistant

Updated: about 2 months ago
Job Type: FullTime
Deadline: 06 May 2020

Description    

JOB PURPOSE SUMMARY

Provides administrative and secretarial support to the College. Ensures that the administrative functions are performed in an efficient manner.

KEY ACCOUNTABILITIES 

  • Deals effectively and efficiently with queries, ensuring confidentiality, while offering the best possible client care to ZU employees and clients.
  • Answers queries and calls from internal and external clients in a professional, cheerful and courteous manner.
  • Presents a good image of the Department/University to visitors and clients in person and on the phone.
  • Maintains and conveys accurate and updated Information to internal and external callers.
  • Carries out administrative and clerical duties with a high degree of accuracy and attention to detail and deadlines.
  • Provides administrative assistance to center including filing, sourcing, and retrieving documents; maintains appointment schedules, prepares routine correspondence and otherwise relieving assistant dean of minor business and administrative detail.  
  • Creates spreadsheets to maintain and track data and records.
  • Coordinates and arranges hotel reservations, transportation, and travel arrangements in coordination with ZU administration. 
  • Organizes and schedules meetings. Produces and distributes meeting agenda and minutes.
  • Maintains and updates the transfer course database.
  • Orders stationery or stock required by the office.
  • Welcomes visitors when they arrive for appointments and liaise with other staff members on behalf of the college.
  • Resolves routine, day-to-day administrative issues.
  • Assists with coordinating department related activities on campus.
  • Prepares and maintains database for student appeals, academic misconduct, and SAS exam accommodations.
  • Provides logistical support during student registration with minimal supervision.
  • Supports with the oversight of final examination printing, proctoring and monitoring of GEN students.

DEGREE OF INDEPENDENCE/COMPLEXITY OF ENVIRONMENT

Responsible for making basic decisions in order to maintain the efficiency of the office.

Need to be able to prioritize a variety of tasks and demonstrate good multitasking ability.

WORKING RELATIONSHIPS/IMPACT OF INTERACTIONS

Regular interaction with external clients, faculty and staff. Must represent all research programs offered by Zayed University in a confident and professional manner.

EDUCATION & EXPERIENCE REQUIREMENTS

Must possess a higher diploma in a relevant field or an equivalent combination of experience and education with a 0-1 year experience. 

Computer literacy and typing speed minimum of 35-40 wpm in English.

Fluency in both Arabic and English is preferred.

Currency AED


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