Accommodation Allocations Officer

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Residential Services
Location:  Egham
Salary:  £32,621 per annum - including London Allowance
This is the expected starting salary for this post however appointment at a higher point may be made for candidates who demonstrate exceptional skills and experience relevant to the role.
Post Type:  Full Time
Closing Date:  23.59 hours BST on Thursday 11 April 2024
Reference:  0324-111

Full-Time, Permanent

Applications are invited for the post of Accommodation Allocation Officer in the Commercial Services Directorate. 

The Accommodation Allocations Officer is responsible for administering all key operational activity relating to the application and allocation processes for students applying to live in Halls accommodation. This post is key in ensuring that occupancy targets are met, and an exceptional service is provided to students. The post holder is expected to develop an in-depth knowledge of accommodation policies and procedures in order to resolve complex queries from staff and students. 

Candidates should have excellent IT skills and a high level of attention to detail.   Excellent organisational skills and an ability to meet deadline is essential in this role. Previous experience of working in or with student accommodation is desirable. 

In return we offer a highly competitive rewards and benefits package including:

• Generous annual leave entitlement 
• Training and Development opportunities
• Pension Scheme with generous employer contribution 
• Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing. 
• Free parking 

The post is based in Egham, Surrey where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London. 

For an informal discussion about the post, please contact Liam Thompson, Accommodation Allocation Manager at [email protected] . 

For queries on the application process the Human Resources Department can be contacted by email at: [email protected]

Please quote the reference: 0324-111

Closing Date:   23:59, 11 April 2024  

Interview Date: To be confirmed

Please note that it will not be possible for the University to issue a Certificate of Sponsorship to the successful candidate for this position. Therefore, the appointable candidate will need to be eligible to work in the UK or have leave to remain in the UK and associated right to work for the duration of their employment with the University, in accordance with the Immigration, Asylum and Nationality Act 2006.

The university has adopted hybrid working for some roles therefore some remote working may be possible for this role.

Royal Holloway is committed to equality, diversity and inclusion (EDI), and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information on our structures and initiatives around EDI, including information on staff diversity networks, can be found on our Equality and Diversity Intranet page .