Academic Administration Officer

We are looking for an Academic Administration Officer to join the Nuffield Department of Clinical Neurosciences (NDCN). You will be a key member of the Academic Administration Team supporting the administration of NDCN’s diverse, world-leading undergraduate teaching and DPhil research programmes of study. You will provide a professional, high-quality, customer-focused service, assisting the team, academics, students and other colleagues in professional support teams by taking primary day to day responsibility for the administration of the module(s) which NDCN contributes to the undergraduate medical degrees, under the supervision of the Academic Administration Manager. In addition, you will support the NDCN Academic Administration Team with graduate administration when required and cross-training with that side of the team will be provided.

Your duties will include liaising with the NDCN Academic Administration Team, Directors of Undergraduate and Postgraduate Education, relevant colleagues at the Dept of Psychiatry and NHS faculty to ensure the smooth running of the administrative and logistical arrangements for teaching delivery and act as first point of contact for undergraduate students and responding directly where appropriate or referring to line manager or other relevant colleagues. You will use initiative to assess and resolve problems/queries from students and staff, or to escalate them where appropriate, manage course materials in digital print form and on Canvas, the University’s Virtual Learning Environment, and organising teaching venues and lecturers for programmed teaching activities and organise end-of-rotation assessments and student skills sign-off through other methods throughout each rotation.

You must support data gathering and reporting across undergraduate courses within the Department (e.g. teaching feedback forms/surveys), keep up to date with and disseminate information relating to student regulations and policies, reviewing and adapting policy and practice in response, maintain files on shared drive according to agreed team process and maintain the Standard Operating Procedures (SOPs)/role manual for the team.

It is essential to have English and Maths at GCSE pass level, ability to communicate verbally and in writing, experience with prioritising varied workloads working within deadlines and ability to work on own initiative. It is desirable to have experience of the higher education sector and previous administrative experience providing a high level of customer service.

There is the potential for hybrid working.

Please see the below 'Job Description' for further details on the responsibilities and selection criteria, as well as further information about the university and how to apply.

The post is full time and permanent.

Only applications received before 12:00 midday on Friday 23rd February will be considered.

Interviews will be held on Tuesday 5th March 2024.