Senior Principal Analyst (User Experience)

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT infrastructure and effective IT governance and services for the campus.
Its primary mission is to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

In collaboration with the faculties and departments, NUS Information Technology provides central IT governance and management, particularly in the areas of strategic planning, disaster recovery, academic and administrative computing and enterprise IT security.

Our services also include business warehousing, grid computing, data management, green computing, enterprise architecture and high-performance computing.

• Gather and evaluate user requirements in collaboration with product managers and technical team.
• Drive UX/UI design for applications by performing user research, designing visual and interaction experiences, creating customer journey maps, wireframes, prototypes and performing usability tests.
• Design solutions that balance user needs, resource constraints and development feasibility.
• Illustrate design ideas using storyboards, process flows and sitemaps.
• Design graphic user interface elements, like menus, tabs and widgets
• Build page navigation buttons and search fields.
• Develop UI mock-ups and prototypes that clearly illustrate how sites function and look like
• Identify and troubleshoot UX problems (e.g., responsiveness)
• Develop/Maintain/Adhere to style standards on fonts, colours, and images.
• Create high-performance reusable components and future-proof front-end frameworks.
• Create new user-facing features as well as reusable code. 
• Write efficient, performant code to achieve optimal web application performance and scalability. 
• Identify design flaws and provide attractive remedies.
• Assuring software compatibility and responsiveness across a range of screen 

• Bachelor of Science/Arts/Engineering in Design, Computer Science, or other relevant field of study
• At least 8 to 10 years of working experience in UX design for mobile responsive web applications including those on Android and iOS platforms.
• Have experience working closely with developers to ensure design ideas can be easily implemented.
• Working knowledge of Design Thinking and/or UX design principles
• Experience with user testing and usability analysis
• Excellent visual design skills with proficiency in graphic design and prototyping tools such as Adobe Illustrator, Photoshop, Adobe XD or Figma
• Working knowledge of HTML, CSS, JavaScript, and WordPress
• Excellent communicator and creative thinker, with the ability to interact with stakeholders and users at different levels.
• Have portfolio or experience to demonstrate experience in producing sketches, wireframes, mock-ups, prototypes, task-flows, or relevant design artefacts.
• Experience in coding and being involved in education sector is an added advantage.

Location: Kent Ridge Campus

Organization: NUS Information Technology

Department : Applications - Students Systems

Employee Referral Eligible: Yes

Job requisition ID : 22860