Senior Executive (Housing Services)

Operations Admin
­1. Prepare, collate and manage reports and documents, including but not limited to occupancy reports, maintenance request reports, property reports, property checklists and service level agreement (SLA) reports.  
­2. Maintain meeting schedules, organize and coordinate internal and external meetings.
­3. Preparation of agenda and minutes-taking for monthly operation meetings 
­4. Administration of Interns, NUS Student Work Scheme and Temporary Staff, including maintaining records and monitoring of attendance across all NUS platforms where necessary.
­5. Administration of surveys, posters, forms, timelines, rules and regulations for mass check-in, vacation stay, and mass check-out activities.
­6. Coordinate with internal and external stakeholders on necessary resources and logistics as requested by the team during peak periods, including but not limited to ad-hoc staff and security personnel, signage, and meals.
­7. Administration of office equipments and related facilities. 
­8. Perform other operation coordination or administrative support as requested by management. 
Procurement
- ­Perform procurement duties, including tracking and issuing of purchase order/payment requisition in accordance to the established standards and procedures.
Financial Management
­- Maintain, plan and forecast budget, comply with purchasing processes, prompt clearance of invoices, and monitor contracts. 
Updating of Policies and Procedures 
- ­Strategic planning and updating of residential policies and processes to ensure relevancy and effectiveness.

Operational Support
­1. Supervise & Support respective properties to work towards achieving set goals through monitoring of KPIs and work activities and drive initiatives to achieve desired outcome. 
­2. Supervise & Support respective properties for key tasks and during key events, including check-in/out activities, logistics, maintenance works, housekeeping, fire drill and contracts management.
­3. Identify and spearhead improvement projects with cost efficiency and sustainability  initatives.
­4. Work closely with Stakeholders like CEU, CES, Dinning, OSA and Masters to provide pastoral support to students.
 

Requirements:
• Degree with minimum 5 years of working experience in admin, customer service or operations
• Previous work experience at Estate/Facility Management in residential properties will be an added advantage
• Good verbal and written communication skills
• Sound proficiency in MS Word, MS Excel and MS Powerpoint
• Exemplary interpersonal skills with attributes of a good team player are a must 
• Organised, Dynamic, ability to multitask and accept new responsibilities.
• Proactive, meticulous and responsible with a passion for continuous learning
 

Location: Kent Ridge Campus

Organization: University Campus Infrastructure

Department : Campus Life

Employee Referral Eligible: Yes

Job requisition ID : 24764