Senior Assistant Manager/Manager, Laboratory Services

Updated: about 21 hours ago
Location: Singapore,
Job Type: FullTime

Air Traffic Management Research Institute (ATMRI) is Singapore’s first institute dedicated to research and development (R&D) in Air Traffic Management (ATM), having been established by the Civil Aviation Authority of Singapore (CAAS) and the Nanyang Technological University (NTU) on 5 February 2013. As a key element of the initiative to build Singapore as a Centre of Excellence for ATM, ATMRI envisions to be a renowned research institute, finding innovative solutions, and catalysing an ATM transformation in the region. 

The staff will oversee all aspects of the facilities, space and safety management of the Institute, ensuring the smooth and safe functioning of the laboratories as well as supporting the procurement activities to enabling the faculty and research staff to accomplish their research activities effectively and efficiently.


Laboratory Operations

  • Oversee and perform periodic maintenance checks of the Institute’s hardware and software to ensure that they are in good working condition. These include in-house servers (on Linux operating system), radar simulator and tower simulator.

  • Assist with the daily laboratory activities for teaching and research activities

  • Provide on-site support to resolve related problems in the hardware and software

  • Provide logistical support for events and lab visits, and conduct simulation demonstrations for visitors

  • Coach researchers on the operation of equipment and in carrying out experiments in a safe and effective way

  • Provide support and guidance in the applications of the software for research projects

  • Liaise and manage vendors and contractors for the technical needs of the laboratories

Safety and Security

  • Develop and implement effective safety guidelines and standard operating procedures

  • Perform routine checks and inspection to ensure compliance to safety regulations

  • Provide expert advice to all staff and students on all workplace safety and health issues

  • Review Risk Assessment (RA) and Safe Work Procedures (SWP) in line with the ISO45001:2018 requirements and ensure that RA and SWP are executed

  • Administer laboratory access/security and ensure compliance with OHSE rules


  • Ensure that purchases are made in compliance with the procurement policies and procedures.

  • Ensure that purchases are made in accordance to the funding agency requirements.

  • Coordinate, advise and assist internal and external stakeholders for purchasing and other related matters to meet deadlines.

  • Act as focal point of contact for engagement between the lab and NSS Procurement.

  • Respond to procurement enquiries from internal customers and external vendors in a timely manner.

  • Assist in ad-hoc procurement and finance tasks as required.

  • Track and manage the overall asset list for the lab, ensuring that the information is up to date and assets are properly tagged.


  • Bachelor’s degree in Engineering or Information Technology related discipline

  • At least 5 years of hands-on experience in server management

  • Proficient in simulator software eg. NARSIM, AIRTOP, Bluesky is a plus

  • Knowledge and experience in managing multiple video projection systems is a plus

  • Experience in ISO 22301 Business Continuity Management System and ISO 27001 Information Security Management System

  • Familiar with ISO standards and requirements relating to occupational health and safety

  • Strong analytical and problem-solving skills

  • Good communication, interpersonal and presentation skills

  • Self-motivated team player with positive attitude and ability to work independently

Hiring Institution: NTU

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