Project Manager (IT)

Updated: 16 days ago
Location: Kent Ridge,

Job Description

The candidate will be primarily responsible for IT projects delivery. He/she needs to work closely with the user community, external vendors, and other stakeholders.


Duties & Responsibilities

Project Management

  • Accountable for the overall successful delivery of projects.
  • Oversees the delivery of projects to ensure that targets are met. This includes, amongst others, conducting user requirement analysis, participating in solution design, planning and executing testing, deploying solution, etc. 
  • Creates and/or reviews project artefacts and deliverables to ensure quality and ensuring compliance to NUS guidelines and policies.
  • Manages procurement, including but not limited to, preparation and publishing tender specifications, evaluating and recommending potential solutions and/or vendors, contract management, etc. 
  • Liaises closely with business users and ensure successful business and technology outcomes
  • Liaises closely with vendors to ensure successful delivery of products and/or services in accordance to contract. 
  • Manages project team to ensure optimization of manpower resources and timely project delivery


Maintenance and Support 

  • Accountable for the overall successful provision of on-going application maintenance and support to ensure contractual obligations and SLAs are met.
  • Oversees and/or provides maintenance and support of applications, including amongst others, delivery of enhancements and bug fixes, managing service requests, troubleshooting of problems, etc.
  • Creates, updates and/or reviews systems artefacts and deliverables to ensure quality and compliance to NUS guidelines and polices.
  • Performs systems and data analysis including analysing existing system/program logic difficulties and improving the logic and procedures as necessary. 
  • Manage audit exercise and queries, and ensures all audit and security compliance are met.
  • Liaises closely with business users and build good working relationship.
  • Work closely with business users in annual IT project planning and enhancements prioritization.
  • Liaise closely with vendors to ensure successful provision of support and maintenance in compliance to contract obligations.

  • Degree in Information Technology, Computer Science, Computer Engineering or equivalent.
  • At least 8 years within IT industry, inclusive of 3+ years in a technical role, and 3+ years’ experience in project management.
  • Good grasp of current IT technologies, methodologies, architectures, and best practices. 
  • Strong business process and analytical skills with the ability to assimilate information quickly, and communicate complex requirements and issues clearly and concisely. The ability to understand the business questions that users are trying to answer is essential.
  • Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors
  • Must be a self-starter and able to work independently with minimum supervision
  • Must be a good team player, proactive in nature, fast learner, highly organized and positive attitude
  • Certification in PMP or CITPM will be an added advantage. 
  • Experience in Higher Education industry is a bonus.
  • Demonstrate continuous professionalism and NUS Core values, viz. innovation, resilience, excellence, respect, integrity.

More Information

Location: Kent Ridge Campus

Organization: NUS Information Technology

Department : Applications - Faculty & Research Systems

Employee Referral Eligible: Yes

Job requisition ID : 9072

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