Manager, Outreach and Placement Programmes, SCALE (NUS ICT Academy)

The School of Continuing and Lifelong Education (SCALE) was established to drive the expansion of NUS’ lifelong learning offerings in a concerted and strategic way that furthers our mission to be a leading global university, as well as fulfil our role as a public university of Singapore, shaping the future.

Through SCALE, working adults (i.e. professionals, managers and executives) who aspire to stay relevant and ahead of competition, companies looking to up-skill/re-skill their workforce, and even youths exploring quality tertiary education options, have access to NUS’ suite of innovative, world-class continuing and lifelong education offerings.

Drawing on unparalleled access to the multi-disciplinary expertise of 16 other NUS Faculties/Schools, SCALE offers youth, executive and professional development/education programmes, part-time and full-time degree programmes, as well as modular courses that may be taken singly or stacked towards certificates/diplomas/degrees that meet the lifelong learning needs of individuals.  All programmes are designed and developed in consultation with the industry to ensure relevance and currency.

About the Role

NUS is a Training Partner of an IMDA-appointed Training Partner Consortium formed to set up and operate a Programme Manager Office (PMO) to support the upskilling and reskilling of the ICT workforce.  The PMO is known as NUS ICT Academy.  SCALE shall, in partnership with other NUS Faculties and Schools, manage the Academy.  To augment the manpower resources in the Academy, we are looking for a suitably qualified candidate to join as Manager, Outreach and Placement Programmes (NUS ICT Academy).

Reporting to Head, NUS ICT Academy, the incumbent shall be responsible for outreach and administrative matters, ranging from organising meetings, reporting preparation, placement programme administration to company engagement.

This role is offered on a fixed term contract basis, up to 31 July 2026 only, subject to satisfactory performance. 

Remuneration is based on a 12-month salary structure, with annual variable bonus which is subject to the incumbent’s performance and the University/School’s prevailing remuneration policies. 

Outreach Activities
•    Initiate and conduct outreach activities, as well as manage both the relationship and implementation of organisations’ manpower re-deployment plans; organisations include MNCs, Large Local Enterprises (LLEs), SMEs, members of Trade Associations & Chambers (TACs) and Unions.

•    Grow a strong network of organisations as key employers and industry partners.

Partnership
•    Collaborate with relevant partners and government agencies to actively promote career opportunities and help PMETs in identifying personal goals, re-skilling and career planning.

•    Collaborate with the various Institutions of Higher Learning, Training Providers and NUS Academic Units in providing suitable courses for the placement programmes, seeking government funding support and engaging in employer outreach activities for placement programmes.

Placement Administration
•    Pursue job placement targets and ensure rapid, sustainable growth in all identified industry segments.

Publicity
•    Work with the Marketing team in creating marketing materials and tools to conduct outreach activities.

•    Market and generate awareness of NUS programmes and placement-oriented programmes to both organisations and individuals.

•    Assist to promote re-employment programmes (e.g. CCP, SCTP) to organisations such as MNCs, Large Local Enterprises (LLEs), SMEs, members of Trade Associations & Chambers (TACs) and Unions.

Project Management
•    Assist in managing Placement Programmes, such as Career Conversion Programmes (CCP) or similar type of initiatives, including project strategy design, outreach activities, stakeholder management, programme structures, systems development and project operations.

•    Assist in driving implementation of organisations’ manpower re-deployment plans ; organisations include MNCs, Large Local Enterprises (LLEs), SMEs, members of Trade Associations & Chambers (TACs) and Unions.

•    Conduct on-board activities for organisations and employees to the placement programmes.

•    Track the outcomes of the placement programmes through reports and collection of success stories.

•    Check programme milestones and disburse grants to companies.

Administration
•    Assist in secretariat functions of NUS ICT Academy

•    Generate and prepares reports for updates and decision-making

•    Coordinate all administrative matters for the NUS ICT Academy

•    Liaise with HR, Finance and other corporate services representatives

•    Maintain and upkeep databases related to the Academy

•    Compile and analyse statistics for submission to Government agencies

Academic & Professional Certification
•    At least a good bachelor’s degree in any discipline from a reputable university
•    IT savvy and proficient in MS Office and Adobe applications
•    Knowledge of Power BI would be an added advantage

Experience & Attributes 
•    At least 5 years’ relevant work experience in providing office administration and secretariat support
•    People-oriented with strong interpersonal, verbal and written communication skills
•    Meticulous, self-driven, able to work independently and as a team
•    Able to multi-task and manage requests effectively

To expedite application processing, a copy of academic certificates and transcripts from GCE O-level onwards should be uploaded via the online application portal. Salary expectations, if quoted, should be on a 12-month guaranteed basis; do not include variable components like performance bonuses, incentives & allowances. 

Location: Kent Ridge Campus

Organization: School of Continuing And Lifelong Education

Department : Lifelong Education & Training

Employee Referral Eligible:

Job requisition ID : 23755