Assistant Manager, Undergraduate Education

Reporting to the Lead (School of Social Sciences (SSS) Undergraduate Education (UG) Office), this incumbent will be one of the key members to support all areas of administration pertaining to the Undergraduate Education matters of the School of Social Sciences, with the objective to ensure a smooth operation, timely and high- quality programme delivery to students.

Key Responsibilities

Work closely with the Program coordinators and Program managers to support programme related matters but not limited to:

Academic and Curriculum

1. To facilitate and oversee the class and examination timetable planning.

2. Project no. of courses/places to be offered and plan the teaching assignment.

3. Manage and oversee the course registration related matters.

4. Manage and oversee the change of program applications and credit transfers.

5. Assist the Subject Head or faculty on the submission of Academic proposals (for new courses/programme, change in assessment components, change in pre-requisite and various curriculum changes).

6. Work closely with the different stakeholders.

Graduation Project (GP)

1. Plan the timeline for the GP pre-registration, registration and submission.

2. Work with the GP coordinator on the supervisor allocation.

3. Assist to consolidate the marks given by the examiners and submit to the GP coordinator for review.

Student Counseling

1. Work closely with the student care manager to coach/facilitate students who face academic issues.

2. Counsel/advise students on their academic progressions.

Part time teaching staff

1. Provide administrative support to part time teaching staff.

Requirements

1. Recognized Bachelor's degree in any discipline. Higher learning institutional work experience will be advantageous. 

2. Strong administrative skills in particularly, meticulous with details to keep track of progress status / completion within set timelines.

3. Customer service oriented as in possessing a positive attitude to approach each situation with a solution.

4. Open minded team player who readily communicates and objectively keeps the team goals in view.

5. Good communications skills in both written and spoken to handle diverse levels of stakeholders.

6. Proficient in MS Office applications is key. Prior experience in working with large data management system will have an advantage.

7. Ability to adapt to changing priorities.

Hiring Institution: NTU