Assistant Manager/Manager (Administrative support - Department of Mathematics)

The incumbent will provide support to the Department of Mathematics, Faculty of Science. Duties and responsibilities include, but are not limited to the following -

1) Work closely with Programme Director(s) and Dean's Office, to take charge of the overall administration of the PhD and MSc in Mathematics Programme (Research) throughout the student lifecycle.

- Lead the outreach efforts in promoting the degree programmes in Singapore and the region, including organizing programme briefings, managing the programmes' marketing collaterals and other social media content.

- Collaborate with the Programme Director, faculty members and Dean's Office to manage the programmes' admission cycles to upkeep the programmes' quality.

- Take ownership of the end-to-end administration of the programmes including 

• Man the role-based email accounts and attend to the enquiries.
• Facilitate the selection process and prepare dossiers for review and submission.
• Facilitate student matriculation process and help organize programme orientation.
• Take charge of programme-related timetabling and module registration.
• Assist in the administration of examination end-to-end.
• Act as the anchor person for examination processing including graduation check.
• Maintain tuition fee table and update Finance office on tuition fee charging.
• Monitor student fee payment progress and follow up on outstanding fees.

- Liaise with both external and internal stakeholders to promote the Programmes' career services, to assist to secure internship/full-time job opportunities for students.

2) Facilities and Safety management

• Work with Office of Facilities Management to resolve facilities related feedback.
• Conduct quarterly fire safety inspection checks through fire wardens.
• Conduct fire drill at least once per calendar year.
• Submit application for Fire Safety Excellence Award
• Manage inventory for office equipment.
• Programme smart card access for staff and students.

• General degree with 5 years of relevant work experience. At least two years of experience as programme coordinator in the higher education sector is preferred.
• Excellent communication and organization skills.
• Service oriented with ability to multi-task and undertake challenges.
• Proactive and able to work independently.
• Meticulous with a positive work attitude.

- Remuneration is based on a 12-month salary structure, with annual variable bonus which is subject to incumbent’s performance and the University/School’s prevailing remuneration policies.

- The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.

- To expedite application processing, a copy of academic certificates and transcripts from GCE O-level onwards should be uploaded via the online application portal.

At NUS, the health and safety of our staff and students are one of our utmost priorities, and COVID-vaccination supports our commitment to ensure the safety of our community and to make NUS as safe and welcoming as possible. Many of our roles require a significant amount of physical interactions with students/staff/public members. Even for job roles that may be performed remotely, there will be instances where on-campus presence is required.

Taking into consideration the health and well-being of our staff and students and to better protect everyone in the campus, applicants are strongly encouraged to have themselves fully COVID-19 vaccinated to secure successful employment with NUS.

Location: Kent Ridge Campus

Organization: Faculty of Science

Department : Mathematics

Job requisition ID : 17264