Assistant Manager (Chinese Executive Programmes)

The Chinese Executive Programmes is part of the ASEAN & China Programmes Office at Nanyang Business School. It aims to offer comprehensive training solutions to accelerate corporations’ internationalization, to empower talent and leadership development, and to mitigate cross-cultural and geopolitical divergence.

The candidate is to support the Chinese Executive Programmes team in overseeing and executing short-term executive training programmes mainly for China companies. This role involves managing the day-to-day operations of existing programmes, coordinating with faculty members, handling logistics, procuring necessary services, and collecting feedback from participants to ensure the highest quality of training delivery.

Key responsibilities include but not limited to the following:

1. Programme Management:

• Execute existing training programmes in accordance with the training contract.
• Ensure all programme activities are completed on time and within budget.

2.Administrative Support & Logistics coordination:

• Assist in the appointment of faculty members for various training sessions.
• Handle all administrative tasks related to programme execution.
• Provide administrative support to participants and faculty
• Manage the procurement of services and materials required for training programmes.
• Liaise with vendors to ensure timely delivery and quality of services.
• Keep record of expenditures
• Coordinate and collate data for reports on the programmes as required for school, College or other departments.
• Plan and coordinate projects and events, such as orientation, information sessions, opening ceremony, closing event, networking sessions, career talks, industry events and seminars etc.

3. Communication:

• Maintain effective communication with all stakeholders, including faculty, participants, and vendors.
• Address any issues or concerns promptly and efficiently.
• Collect and analyze feedback from programme participants.
• Prepare reports on feedback and suggest improvements for future programmes.

4. Quality Assurance:

• Monitor and ensure the quality of training delivery.
• Implement improvements based on feedback and best practices.

5. Perform any other ad-hoc duties as assigned.

Key competencies and qualification requirements:

• Bachelor's degree.
• Minimum of 3 years of experience in programme management or a similar role.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Familiarity with the Chinese business environment and culture is a plus.
• Familiar with Teams, Zoom, NTUlearn, Microsite, and other learning platforms
• Bilingual in English and Chinese as the incumbent would need to converse/ correspond with Chinese-speaking corporate partners
• Attention to detail
• Problem-solving skills
• Time management
• Customer service orientation
• Adaptability and flexibility

Hiring Institution: NTU