Assistant Manager, Academic Programmes Administration (ICT)

The Assistant Manager will be part of the Infocomm Technology Cluster under the Academic Programmes Administration Division The incumbent will be required to oversee the administration of the CET and PET programmes within ICT cluster and across clusters. This role will be stationed at SIT@Dover. He/She will provide administrative support in the areas listed below.

Key Responsibilities:

• Plan and manage the operations of programmes, and in relation to existing degree programme(s)
• Plan, manage and monitor budgets, expenditure and assets
• Advise students on matters such as admission applications, matriculation, module registration, module exemption, exams, withdrawal, leave-of-absence, requests and issuance of certificates, collection of forms and claims and other administrative processes;
• Administer and coordinate timetabling / scheduling of classes, as well as assist in booking of facilities
• Assist in collation and submission of results, and preparation of reports
• Administer procurement processes
• Organise and manage exams and any other events such as briefings, talks, workshops and dialogue sessions
• Provide administrative and secretariat support for meetings including minutes-writing
• Assist in recruitment processes and publicity support, inclusive of content and materials collation
• Work closely with counterparts across programmes and divisions
• Support accreditation matters for related programmes
• Handle general feedback from students and public
• Liaise and maintain contact with industry partners
• Research and analyze for various programme performance indicators to support the roll-out and operational effectiveness of programmes
• Review and improve work processes
• Other programme support assignments as required by the Programme Leader or Director, Academic Programmes Administration

Job Requirements:

• A degree from a recognised Institute of Higher Learning.
• Proven track record with at least 3 years of experience, preferably in an educational environment, with exposure to systems and operational work
• Proficient in Microsoft Office (Excel, Powerpoint, Word).
• Good written and communication skills.
• Meticulous and analytical in information gathering and resource support 
• A highly motivated individual and a good team player.
• Adaptive, with good monitoring skills and able to perform independently in a fast-paced and dynamic environment.
• Familiarity with automation tools, Systems Thinking and Lean Transformation models would be an advantage.