Web Content Adviser, Helpdesk

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Web Content Adviser, Helpdesk

• Location: Kelburn
• Type: Permanent
• Post Date: Wed May 24 23:07:35 2023
• Ref: 6416

• Do you have good communications skills, including written, verbal and listening skills?
• Have you got very strong attention to detail with demonstrable experience and knowledge of web best practice?
• Are you passionate for web and digital communication, with experience adapting content for the web and publishing information online?

Mō Te Herenga Waka - About Our University

Te Herenga Waka - Victoria University of Wellington is a global-civic university with our marae at our heart. This iho draws off our heritage and is further defined by our tūrangawaewae, in particular Wellington, Aotearoa, and the Asia-Pacific, all of which are expressed in our position as Aotearoa New Zealand's globally ranked capital city university.

Our core ethical values are respect, responsibility, fairness, integrity, and empathy. These core ethical values are demonstrated in our commitment to sustainability, wellbeing, inclusivity, equity, diversity, collegiality, and openness. With, and as, tangata whenua, we value Te Tiriti o Waitangi, rangatiratanga, manaakitanga, kaitiakitanga, whai mātauranga, whanaungatanga, and akoranga.

Kōrero mō te tūranga - About the role

Te Herenga Waka - Victoria University of Wellington is currently recruiting a Web Content Adviser, Helpdesk to join the Digital Engagement team in the Marketing Group on a permanent, full-time basis.

Key Responsibilities:

• Administer website helpdesk requests.
• Website training administration.
• Content assistance to the team.
• Provide technical and web best practice support and guidance to web content editors and content owners.
• Write, edit, proofread, and maintain web content.

Ō pūmanawa - About you

You will be an experienced website editor and a champion of web best practice. You will have an empathy for website users, content owners and stakeholders, and demonstrate this with a professional, courteous and empathetic approach. You have a strong attention to detail, provide constructive peer reviews, and take on peer review feedback positively.

You will effectively plan and organise your work to achieve desired outcomes, overcome obstacles, and follow through to completion. You will communicate well with a wide range of people and work cooperatively. This role is busy, challenging, extremely rewarding and interesting for the right individual.

Key Requirements:

• A passion for the web and digital communication, with experience adapting content for the web and publishing information online.
• Very strong attention to detail with demonstrable experience and knowledge of web best practice.
• An organised and flexible working style.
• Initiative and ability to work independently.
• Good communications skills, including written, verbal and listening skill.

Ētahi kōrero hai āwhina i a koe - Why you should join our team

Our team is fast paced, likes sharing ideas, and working in a collaborative style. We work on interesting projects and are responsible for a large website channel. This is a fantastic opportunity for someone who wants to hone their website content expertise and learn new technical skills.

Role Description

Close Date for Vacancy: 06 June 2023

Contact Details for Vacancy: If you have any questions regarding this role please get in touch with Katherine Huynh, Web Content Manager (022 563 6537, [email protected] ). But applicants should follow all steps listed below.

Important - Application Steps and information

Download and complete the University Application Form .

Then, please combine your cover letter, CV and the University Application Form into a single file (preferably in pdf format).

Click Apply Now Button at the base of the advert. Follow the process to enter your contact details and attach your combined file (CV, cover letter and the University application form) using the “CV/Resume” button.

If you have any issues uploading your application, please email the completed application form, cover letter and CV to [email protected] stating the reference number and position title from the advert in the subject line.

Apply Now