- Communication and Advice
- Students and Global Engagement
- Auckland
SGE_CA_293_03/24
Professional Grade 5 56622 - 80006
Students and Global Engagement
Term length: ongoing
Hours of work: full-time
Position Overview
Student Support Liaison Adviser – Service Expert
Be the moment when real people matter in this front-facing service role. The Student Support Liaison Adviser is often the first-person students meet on our Albany Auckland Campus. We need a real people person who can quickly engage and identify students’ needs in real time. Students will come to you with requests for information and support, utilising expert interpersonal skills your job will be to connect and recognise where students may need specialised advice or services beyond their initial inquiry.
Massey University is committed to being a Tiriti-led organisation. It is therefore expected that applicants will have an appreciation of the Aotearoa New Zealand context and of the needs and aspirations of Māori. It is advantageous if you understand the student experience and the role of tertiary education in Aotearoa New Zealand. Technical skills in Office 365 products, database systems, and financial transactions are a bonus.
Your attention to detail, consciousness and integrity will ensure that your service is accurate and timely. Your empathy, communication and problem-solving skills will ensure that your service has a positive student impact.
In addition to a competitive salary, Massey also offers:
• Up to 6.75% employer contribution to the UniSaver Superannuation Scheme
• Five university holidays per year in addition to your annual leave
• Subsidised Southern Cross Healthcare plan for you and your family
• Discounted membership to our fully equipped recreation centre and gym facilities
• Staff purchasing privileges and discounts at many commercial and retail businesses across NZ.
• Access to a wonderful on-Campus crèche /day care facilities for dependents of staff
• Comprehensive professional development and training programmes
If you are an individual with a strong service orientation, adept at connecting with people, and possessing a flexible, adaptable and innovative mindset we would love to hear from you.
Apply now to join our team who value collaboration, growth, connection where you will create the moments that matter.
Similar Positions
-
Dean, Faculty Of Law , ;, New Zealand, 11 days ago
Contribute to the leadership of the top-ranked (#68 QS and #12 UNSDG) research-intensive university in Aotearoa New Zealand. Leading the Faculty in its commitment to internationally recognised res...
-
Communities And School Partnerships Lead, Auckland Cbd, Auckland University of Technology, New Zealand, about 19 hours ago
Opportunities for professional development and free study Exciting role positively influencing the outcomes of students Full time, permanent role based in Auckland CBD About AUT As a contemporary ...
-
Dental Assistant (Auckland), University of Otago, New Zealand, about 22 hours ago
Dental Assistant (Auckland)-2400772 CLINICAL SERVICES FACULTY OF DENTISTRY About us/Mō mātou The University of Otago has opened the Auckland Dental Facility based in South Auckland. This purpose b...
-
Kaiārahi Eke Panuku | Student Success Adviser, Victoria University of Wellington, New Zealand, about 8 hours ago
« Back to Jobs Kaiārahi Eke Panuku | Student Success Adviser Location: Kelburn Type: Permanent Post Date: Wed Apr 17 02:37:13 2024 Ref: 1278 Are you motivated and customer-focused individual who c...
-
Principal Learning Designer, Open Polytechnic, New Zealand, about 24 hours ago
Mō te tūnga | About the role The Principal Learning Designer (PLD) is responsible for providing strategic advice and design consultancy, through critical review and by leading needs analysis. The ...
-
Kaiārahi Utu Tauira | Student Fee Adviser, Victoria University of Wellington, New Zealand, about 9 hours ago
« Back to Jobs Kaiārahi Utu Tauira | Student Fee Adviser Location: Kelburn Type: Contract Post Date: Fri Apr 19 02:56:32 2024 Ref: 1271 Are you looking for a fixed-term, full-time role for 12 mont...