Student Care Advisor

Updated: about 2 months ago
Job Type: FullTime
Deadline: 10 Mar 2024

Student Care Team
Student Life, Services & Communications | Te Ratonga Ākonga me te Whakapā
Located in Ōtautahi | Christchurch, Aotearoa | New Zealand

  • Full-time 37.5 hours per week (1.0 FTE)
  • Continuing (permanent) position
  • Generous annual leave provisions and professional development opportunities

Kia hiwa rā, kia hiwa rā!
He hiahia, he pūkenga nōu ki te mahi a te Student Care Advisor? Nāia te pōwhiri nā Te Whare Wānanga o Waitaha kia tono mai i te tūranga nei.

Āu Mahi | What You Will Do
Our ākonga (students) are at the forefront of all that we do at UC with a shared vision of revitalising and enhancing the student experience to offer every student a 'world class environment' that promotes individual growth and development.

Reporting to the Student Care Manager you will be responsible for ensuring a holistic service model of care that supports the needs of ākonga and provides individualised care and guidance to domestic and international students.  The role requires expertise in the areas of pastoral care and wellbeing support and education.  You will be dynamic and service orientated with exceptional collaboration and communications skills and experience in working in bicultural and diverse environments.

Mōu | Who You Are
As the successful candidate you will have:

  • an understanding of and the ability to apply bicultural (and/or cultural) competence
  • a tertiary qualification in Social Sciences, Health and or Education
  • the ability to establish effective, collaborative working relationships
  • extensive experience working with tertiary students and providing pastoral care services
  • proven experience gathering and applying evidence/research based practices

If you are passionate about student wellbeing and success, believe you have the required pastoral care skills and experience, then we want to hear from you today!

Mahi Ngātahi | Who You Will Work With
The Student Care team provides pastoral care services, study related wellbeing advice, outreach and crisis intervention support for ākonga by facilitating and optimising their personal, social and academic experience at UC.  The Student Advisor role is integral in developing and supporting these services.

For more information about our team, please visit us at Student Care

Ngā Painga o UC | Why UC

Ngā Uara | Our Values of manaakitanga, whanaungatanga and tiakitanga guide our decisions and behaviour and provide a roadmap for how we do things at UC, affirming our commitment to pastoral care and support for our ākonga and staff. They challenge and inspire us to be the best we can, and make UC a great place to work and study. For more info on Ngā Uara | Our Values visit us here .

We are committed to accessible higher education, service to the community and the encouragement of talent without barriers of distance, wealth, class, gender or ethnicity. The University explicitly aims to produce graduates and support staff who are engaged with their communities, empowered to act for good and determined to make a difference in the world.

We offer a range of fantastic benefits including flexible work practices, study opportunities and generous superannuation and leave provisions. For more information, please visit us: https://www.canterbury.ac.nz/joinus/benefits/

For more information about Te Whare Wānanga o Waitaha | University of Canterbury, please visit https://www.canterbury.ac.nz/

The closing date for this position is: 10 March 2024 (midnight, NZ time)
Please note, applications may be reviewed as they are received, and interviews may take place before the close date.

Pēhea te tono mai | How You Apply

Applications for this position must be submitted via our careers website and should include a cover letter and resume.

Please note, we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to [email protected]

You must have Aotearoa New Zealand or Australian citizenship/permanent residency to be considered for this role. If you hold a valid work visa and are physically present in New Zealand then you may also be considered.


Job Details
Reference # 19304
Posted on 16 Feb 2024
Closes on 10 Mar 2024 23:55
Location(s) Christchurch
Expertise Health
Job level(s) Experienced
Work type(s) Continuing (Permanent) full-time
More details (document) PD Student Care Advisor December 2023.pdf
Position description 1
Position description 2
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