Student Advisor

• Dynamic organisation 
• Unique and busy role
• Great team environment
• AUT South Campus

An exciting opportunity for a Student Advisor position has become available in the Student Hub at our South Campus, Student Services & Administration division.  

We are looking for someone who can deliver comprehensive support using a case management approach. Our Student Advisors cover a broad range of student services, from assistance with student administration matters through to well-being support, enabling students to achieve their academic and personal goals.  The Student Hub's services are delivered across the following channels: phones, email, in-person and online. 

To be successful in this role, you will be dynamic and innovative, agile and solution-focused, with proven success in a similar position. The successful candidate will have: 

• an undergraduate degree in a relevant discipline 
• experience in tertiary education, community support or customer service
• a passion for supporting student success 
• an ability to deliver high-quality, professional service with a culture of customer care 
• an understanding of advisory support delivered via a case management model 
• extensive experience with technology and relationship management software 

You will be professional and calm and have demonstrated a willingness to go the extra mile. An ability to juggle and complete multiple tasks simultaneously in a busy environment while remaining calm under pressure is a must and if, alongside all of this are a great team player, we want to hear from you.

This role is considered a children's worker role and will be subject to safety checking as part of the Children's Act 2014 . 

Salary Range: $65,000 - $89,000 (dependent on experience and qualifications)

Ref: 83131

Closing Date: 3 March 2023, 11:55 PM

*Full-time denotes 37.5 hours per week