Manager, Learner Engagement & Success Services.

Tēnā koe. Nau mai ki te Kuratini Tuwhera.

Mō te tūnga | About the role

Our people enrich the lives of New Zealanders through education. As a Learning Delivery team, we contribute by facilitating and delivering open distance flexible learning.

We are looking for someone to join our team - flexible work options will be considered.

Manager, Learner Engagement & Success Services

Reporting to the Executive Director: Learning Delivery, the Manager, Learner Engagement & Success Services ensures that all Open Polytechnic learners have a learning experience where their engagement and educational success is underpinned by access to a range of services that match their needs.  Reporting to this role are the Team Leaders, Student Mentors.

The effective leadership and management of the mentor workforce is a primary function of the Manager, Learner Engagement & Success Services, along with the development of standards, evaluation and management of the delivery of learner services that enhance learner experience, engagement and success.

If you have the following qualification, skills and experience we would like to hear from you.

• Knowledge of Mātauranga Māori, understanding and knowledge of the principles of Te Tiriti o Waitangi, and some proficiency in Te Reo me ona tikanga Māori
• Well-developed communication skills with the experience to effectively clarify goals and communicate information in a business situation
• Proven successful team management experience including managing distributed teams
• Experience leading and driving strategic change
• An understanding of the current tertiary education sector including knowledge and experience of trends in distance education and digital learning
• Well-developed interpersonal skills with the ability to quickly establish rapport and credibility to work with peers in a collegial, constructive manner
• A graduate or post graduate qualification in an education-related discipline

Ngā pūkenga mo te tūnga | What you will bring to the role

You will have a passion for impacting the lives of everyday people and seeing them achieve their educational goals and dreams. You will also constantly be striving to be the best you can be, just as our students do and you pride yourself on the quality of your work.

Mō mātou | About us

The Kuratini Tuwhera is Aotearoa New Zealand's leading distance and online learning provider with an enviable reputation in the vocational sector. We are a subsidiary of Te Pūkenga (New Zealand Institute of Skills and Technology). We specialise in taking the learning to our students, focusing on enabling the success of approximately 35,000 students each year. We're a place where you can make a difference.

We offer a wide range of learning disciplines from Real Estate to Social Work, Construction and Education. From our Academic Staff Members to our Student Journey Centre, we ensure our students are at the heart of everything we do, every step of the way.

Ngā hua o tō tomo mai ki a mātou - Why you should join our team

We offer our people, free car parking on campus, flexible working options (including some working from home), a modernised working environment, subsidised school holiday programmes for your children, free fitness classes, and an on-site café.

We are proud of our kaimahi and value every contribution from all of our people.

Open Polytechnic is a subsidiary of Te Pūkenga - New Zealand Institute of Skills and Technology, together with all other Institutes of Technology and Polytechnics in Aotearoa New Zealand. Set up as part of the Government's Reform of Vocational Education , Te Pūkenga is creating a national network of online, on-campus and on-job learning. Under this exciting new direction, Open Polytechnic will be fully incorporated within the new organisation from 1 November 2022.  

Tono mai | Apply now

If this role sounds like you, we would love to hear from you. Applications must be submitted online via our career's website. Contact [email protected]  with any questions about the role. Applications close Wednesday, 19 October 2022.

Noho ora mai. Tēnā koe.