Application Support Consultant

Te Ratonga Tautoko Hangarau | Digital Services

• Continuing Full-time role at 37.5 hours per week (1.0 FTE)

Mahi Ngātahi | Who You Will Work With
Our Facilities and Workplace Experience team sits within the wider Digital Services team. We are relaxed, collaborative, and enjoy working closely with one another to share expertise. Our mission is to provide support for Facilities Management & ServiceNow which includes new technologies for these functions for the University.

Āu Mahi | What You Will Do
You will manage and troubleshoot software applications and programs, in addition to finding and implementing solutions to existing and potential problems.

You will ensure applications and programs are operational and supported, created, and enhanced to meet service unit requirements all while ensuring minimal disruptions.

You will primarily work with our Facilities Management and Workplace Experience teams as they work to implement IT initiatives to improve efficiencies.

Mōu | Who You Are
You have significant experience in IT, ideally with experience of SaaS and web-based applications. Experience with ServiceNow is desired however if you are enthusiastic about learning new systems and want to grow your experience, we are happy to teach you.

As you will be key in supporting UC staff, it's key that you have a service centric work ethic, can build genuine relationships, and enjoy problem solving.

Ngā Painga o UC | Why UC
Ngā Uara | Our Values of manaakitanga, whanaungatanga and tiakitanga guide our decisions and behaviour and provide a roadmap for how we do things at UC, affirming our commitment to pastoral care and support for our ākonga and staff. They challenge and inspire us to be the best we can, and make UC a great place to work and study. For more info on Ngā Uara | Our Values visit us here .

The University is committed to providing an excellent working environment through:

• Generous annual leave provisions
• Enjoy five weeks annual leave and five days university holidays.
• Enjoy a great work-life balance, working 37.5 hours per week.
• Receive up to 6.75% superannuation.
• Professional development and study opportunities
• Living in revitalised Ōtautahi | Christchurch, Aotearoa New Zealand
• A unique working environment in a beautiful campus with access to UC facilities such as the recreation centre and Staff club at discounted rates plus onsite cafés and eateries, and more.

For more information on our Benefits, please visit https://www.canterbury.ac.nz/joinus/benefits/

For more information about Te Whare Wānanga o Waitaha | University of Canterbury, please visit https://www.canterbury.ac.nz/

The closing date for this position is: 14 April 2024 (midnight, NZ time)
Please note, applications will be reviewed as they are received, and interviews may take place prior to the close date. 

Pēhea te tono mai | How You Apply
Applications for this position must be submitted via our careers website and should include a cover letter and resume.

Please note, we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to [email protected]

You must have Aotearoa New Zealand or Australian citizenship/permanent residency to be considered for this role. If you hold a valid work visa and are physically present in New Zealand then you may also be considered.

Job Details

Reference #	19605
Posted on	27 Mar 2024
Closes on	14 Apr 2024 23:55
Location(s)	Christchurch
Expertise	Information Technology
Job level(s)	Experienced
Work type(s)	Continuing (Permanent) full-time
More details (document)	Application Support Consultant - Facilities & Workplace.pdf
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