Accommodation and Welfare Advisor

• Te Tumu Whakatipu
• Students and Global Engagement
• Palmerston North

SGE_TTW_204_02/24
Professional Grade 5 56622 - 80006
Students and Global Engagement
Term length: ongoing
Hours of work: part-time

Position Overview

Join Our Dynamic Team at Te Tumu Whakatipu, Massey University, Manawatū Campus!

Are you passionate about student welfare and looking for an opportunity to showcase your skills in a vibrant environment? Te Tumu Whakatipu invites applications for the role of Accommodation and Welfare advisor.

About Us: Te Tumu Whakatipu is a hub of educational excellence, offering a diverse range of programmes including foundation courses, micro-credentials, and short courses both onshore and offshore. Located at our bustling Massey University Manawatū campus, we are committed to providing top-tier support to our students.

The Role: Accommodation and Welfare Advisors play a crucial role in ensuring the well-being and positive experiences of students living in homestay arrangements, requiring a combination of interpersonal, cultural, and administrative skills.

This part-time, ongoing position involves support and assistance to students in areas related to homestay, well-being, and general welfare.

What We're Looking For: The ideal candidate will possess:

•    Proficiency in the Microsoft Office suite and database software.
•    Strong attention to details and a dedication to maintaining integrity and confidentiality.
•    Excellent organisational skills and the ability to manage varied and complex workloads.
•    A knack for problem-solving and implementing efficient systems and procedures.
•    Cultural awareness and sensitivity of diverse cultures.
•    Ability to empathize with the challenges faced by students and actively listen to their concerns and provide emotional support and understanding.
•    Proficiency in resolving conflicts diplomatically and mediating between students and host families when necessary.
•    Strong verbal and written communication skills to effectively interact with students, host families, and university staff.
•    Flexibility and adaptability to navigate a dynamic environment, considering the ever-changing needs of students and their host families.

Why Join Us? This role is perfect for someone who is passionate about delivering high-quality service, thrives in a busy environment, and enjoys being a part of a dynamic team.

In addition to a competitive salary, Massey also offers:

•    Up to 6.75% employer contribution to the UniSaver Superannuation Scheme
•    Five university holidays per year in addition to your annual leave
•    Subsidised Southern Cross Healthcare plan for you and your family
•    Discounted membership to our fully equipped recreation centre and gym facilities
•    Staff purchasing privileges and discounts at many commercial and retail businesses across NZ.
•    Access to a wonderful on-Campus crèche /day care facilities for dependents of staff on our Manawatū and Auckland campuses
•    Comprehensive professional development and training programmes

The employment setting will involve work with people across the lifespan and applicants will be required to comply with the requirements of the Vulnerable Children Act 2014 and the Vulnerable Children (Requirements for Safety Checks of Children’s Workers) Regulations 2015. 

Ready to embark on this exciting journey with us? Apply now to become a valued member of the Te Tumu Whakatipu family!

To view/download the job description, please click on the file below

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