Service Manager - Research Data Platform (0.8 - 1.0 fte)

The goal of the Research Data Infrastructure Lab (RDI Lab) is to support our university's academics throughout the research life-cycle, with means and expertise required for them to design and materialize their research by using modern data platforms and tooling. As research matures, the accompanying complexity of the technology stack supporting the work also increases. The RDI Lab aims to offer the right technical abstraction for various research profiles by leveraging industry-hardened, but also experimental, solutions.

The RDI Lab covers a broad landscape where it is futile to 'do it all'. Therefore, we are looking for people who can smartly navigate the domain and are capable to discuss the reasoning behind several approaches with our researchers to support them in their decision-making and our platform design. The RDI Lab is a young team, with a lot of room for personal development and growth. We are looking for people who are not afraid to take initiative and are willing to take on a pioneering role in the development of our services. The RDI Lab covers the entire research data lifecycle ranging from planning phase to data collection, analysis, publication and sharing of data with FAIR principles in mind. Over the past years, the team has focussed on establishing the foundational components such as version control systems and CI/CD (GitLab, GitHub), infrastructure for deploying applications (Azure), lab support systems (ClusterMarket), data platforms (Databricks, Microsoft Fabric), Atlassian and other essential tooling for researchers.

We are starting to develop a Research Data Lakehouse to ingest and make available data from various sources. We also want to offer a Trusted Research Environment to process sensitive data.
We are looking for a Service Manager to take the lead in the development and acquisition of these systems together with our researchers, institutes, and engineers within the team.

What does the job entail?

• As Service Manager - Research Data Platform, you will be responsible for the Research Data Lakehouse and Trusted Research Environment developments;
• You will bridge the researcher's needs to requirements for our engineers and our engineers with external vendors who support us in these developments;
• You will become an essential part of our RDI Lab team to develop and further operationalize new tooling and services for our university.

What will you be doing?

• Develop the roadmap for the Research Data Lakehouse and integrated Internet of Things development together with our engineers and Lead.
• Align with other Service Managers to create an end-to-end experience for researchers in their research journey.
• Prepare and execute a tender for a Trusted Research Environment (TRE) and set up the service and support for researchers.