Maynooth University wishes to appoint a User Support Advisor at AOII grade, on a full-time permanent basis, to provide support across a range of ICT services including device administration and the administration and use of Microsoft 365. This is an opportunity to join IT Services as part a wider team supporting Internet via HEAnet, campus and cloud data centre, campus network, Wi-Fi, voice, Microsoft 365, VLE, web, storage and directory services to students and staff.
The User Support team comprises a support team, service desk and a student desk. This role reports to the User Support Manager with a technical lead role provided by the Senior User Support Advisor. The User Support Team works alongside the Infrastructure team as part of the IT Operations section in IT Services.
It may be necessary to work outside normal hours on occasion.
Salary
Administrative Officer II (2022): €41,317 - €59,152 per annum (9 points)
Appointments will be made in accordance with public sector pay provisions.
Similar Positions
-
The Carter Center: Network Administrator, It, Emory University, United States, 16 days ago
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contri...
-
Information And Communication Technologies Engineer, Institute of Photonic Sciences, Luxembourg, about 5 hours ago
ICFO is a research center located in the Mediterranean Technology Park in the metropolitan area of Barcelona, and currently hosts 400+ people, including researchers, PhD students and staff personn...
-
Server Administrator, Bellevue University, United States, 5 days ago
Primary Function: The Server Administrator’s role is to design, install, administer, and optimize company servers, applications and related components to achieve high performance of the various bu...
-
Help Desk And Department Support Coordinator, University of Pittsburgh, United States, 3 days ago
Help Desk and Department Support Coordinator SVC HS Information Technology - Pennsylvania-Pittsburgh - (23003590) Troubleshoots and resolves moderately complex Information Technology (IT) issues a...
-
Senior Digital Advisor, RMIT University, Australia, about 9 hours ago
Overview: About RMIT Vietnam RMIT is a global university of technology, design, and enterprise. We are global in footprint and even more importantly, we are global in mindset. We are committed to ...
-
Service Desk Manager, Harvard University, United States, 12 days ago
18-May-2023 Harvard Medical School 62587BR Position Description The Service Desk Manager oversees the Service Desk as the point of contact for all issues related to IT. In this critical role, the ...