Supervisor, Employee Services

Updated: 2 months ago
Location: Dublin Bar, LEINSTER
Job Type: FullTime
Deadline: 27 Mar 2023

To support the HR Services Manager in delivering a comprehensive administrative support service to the University for all aspects of Employee pay, set-up, administration of leaves and benefits and manage the complete Employee life cycle.  The role will also supervise and train the Employee Services team to deliver HR & Payroll Administrative services to agreed standards of quality and customer service levels and resolve escalated issues and complaints for the Team.

Employee Services is part of the HR department and is responsible for providing HR and Payroll administrative services to the University Community of over 6,000 staff and visitors. This role works as part of a team of HR staff that carry out all HR-related administrative processes. The role will have responsibility and accountability for specific sections and Teams and will report to the HR Services Manager. The role holder will be responsible for day-to-day running of their section, support other sections or areas during peak activities, assist with Audits and Projects and deputise for HR Services Manager as required.

Post Summary ****- Supervisor, Employee Services

Post status: Permanent Contract

Hours of Post: 35 hours per week

Salary: This appointment will be made on the Administrative 2 Salary Scale (€53,035 - €62,316) per annum) at a point in line with current Government pay policy. monthly/weekly payscales. (

How to apply:

In order to assist the selection process, applicants should submit a Curriculum Vitae and a Cover Letter (1x A4 page) that specifically address the following points in their application.

Applicants should clearly address their experience and how they obtained their knowledge in their application.

Illustrate, through past example, their ability to work on their own initiative and resolve problems.

Applicants who do not address the application requirements above in their cover letter will not be considered at the short list stage. Applications must be submitted by the closing date specified through eRecruitment. Any Applications which are still in progress at the closing time on the specified closing date will be cancelled automatically by the system.

Please see the Job Description below for this position.

Informal enquiries about this post should be made to Malini Ramdas, HR Services Manager, E:

Application queries about this post, please email the Recruitment Partner at E; and include the Competition ID number in the subject heading.

At Trinity, we are committed to equality, diversity, and inclusion. Trinity welcomes applications from all individuals, including those applicants with disabilities, those who may have had non-traditional career paths, those who have taken time out for reasons including family or caring responsibilities. We also welcome international applicants including those whom have been displaced due to war.

We are ranked 3rd in the world for gender equality (Times Higher Education Impact Rankings 2020) and we hold an Athena SWAN Bronze award, recognising our work to advance gender equality. The University is actively pursuing a Silver level award, which it has committed to achieving by 2025. Trinity is committed to supporting the work-life balance and to creating a family-friendly working environment.

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