Officer, Student Services, Enrollment, Admissions and Student Service Center (Limited Term Contract)

Reports to: Manager, Student Services

Purpose: To assist in delivering all necessary information with regards to AUC enrollment, admission, financial aid, scholarship information and academic programs and facilitate services for prospective and current students at the one-stop-shop Student Service Center (SSC). To help in planning and performing all aspects of student recruitment in Egypt and abroad and manage and maintain all functions related to recruitment events and preparation, thus serving as the main point of liaison between AUC and the public and other concerned parties.

Principal Accountabilities:  

• Represents the University in all local and international student recruitment events (Graduate / Undergraduate):

• Serves as AUC’s first line information provider at the student service center: 
• Responds to student inquiries with accurate and complete information
• Receives all requests and applications from prospective and enrolled students and delivers all documents and letters related to the student affairs area
• Manages arranging individual and group campus visits for prospective students by providing training and coordinating a group of enrolled AUC undergraduates who handle the tours. Also, coordinating with high school counselors to schedule the visits as well as giving the presentation to visiting schools
• Responds to the general inquiries received by e-mail, by phone or other means of correspondence
• Maintains updated SSC visitors’ statistics. Responsible for maintaining daily record of functions performed at the SSC to be used for issuing reports and statistics
• Participates in handling all issues related to the online application with College Net. Responsible for acknowledging and processing all incoming online application
• Credential Submission. Responsible for receiving and maintaining a comprehensive document archiving system for all incoming students
• Performs any other related duties as assigned

Requirements:

Minimum Education Requirement : 

• University degree is required

Experience :

• Seven-nine years’ previous experience is required including two years in related fields

Skills :

• Pleasant character with high level of communication skills and an ability to deal with all age groups and sectors of society
• Highly advanced presentation and public speaking skills
• Advanced knowledge acquisition and dissemination abilities, acting simultaneously as operational generalists and specialists with broad familiarity of various university-wide procedures and specialized knowledge of job-specific functions
• Advanced organizational and time-management skills
• High ability to work effectively in a team on a diverse range of projects with different requirements and time frames
• Ability to handle and take responsibility of projects and tasks individually
• High ability to adapt to changing job requirements and self-develop own skills to match the dynamic job environment
• Ability to work under pressure in different circumstances that job may require, such as working under tight deadlines, peak periods, event preparation, and frequent travel
• Ability and willingness to travel frequently (alone or accompanied) to different destinations as required by the job.

The position is open until September 6, 2021



Placement is based on the candidate’s experience and skills. Only candidates who make it to the short list will be contacted.

 “We thank all individuals who have expressed interest in working at The American University in Cairo.”