Officer, HR Staff Operations

Updated: about 1 month ago

Purpose: The officer, HR Staff operations will provide support to different operations functions covering appointments, benefits, leaves, separation and overtime administration. Assists in the establishment and implementation of employment and termination procedures in adherence to AUC policies and procedures for all AUC staff as well as maintaining accurate and updated staff records while issuing related reports.

Principal Accountabilities:

  • Responsible for the HR staff operations unit documentations’ accuracy, quality and integrity in accordance with AUC policies
  • Implements compensation actions (promotions, reclassifications, transfers, merit increments, salary decisions) as received from business partner and total rewards
  • Oversees the implementation of benefits programs (pension plans, schooling loan, medical coverage, life insurance coverage) for staff under the designated area in collaboration with total rewards
  • Responsible for reviewing the implementation of the operational side of rewards programs
  • Maintains and updates SAP system with any necessary data related to staff
  • Communicating clearly and professionally with university members regarding HR policies and benefits as per staff handbook and announced policies
  • Responsible for internal operations process inclusive but not limited to:
  • Processing Leave without Pay cases while ensuring the alignment with the internal university policies
  • Handling the separations procedures and documentation
  • Processing overtime documents while ensuring that it is compliant to the policy
  • Administering employee benefits programs i.e. retirement plans, tuition, medical and schooling loans
  • Issuing of HR letters as requested
  • Maintaining accurate filing and archiving of employees’ files according to their status
  • Generating on a monthly basis the needed reports and provide relevant analysis on demand
  • Take part in analyzing and studying the different operations processes and recommend improvement procedures to facilitate and enhance the workflow in alignment with best practices
  • Perform other related duties as assigned


Minimum Education Requirement:   

  • Bachelor’s degree required
  • HR diploma is an asset


  • Seven-nine years of previous experience including three years related experience in HR


  • Excellent command of English and Arabic Languages
  • Excellent computer skills: MS Word, Excel, Visio and Power Point
  • Working on known HCM system, preferably SAP system
  • Good knowledge of labor law requirements, social insurance and sanctions procedures
  • Should be detail-oriented, dependable and trustworthy
  • Initiative thinking, customer service oriented, analytical
  • Strong communication, presentation and problem-solving skills
  • Maintain excellent teamwork spirit
  • Ability to organize and prioritize workflow
  • Ability to manage and complete multiple tasks within deadlines
  • Demonstrated ability to exercise good judgment and discretion with different groups members
  • Ability to maintain confidentiality

The position is open until March 8, 2021

Placement is based on the candidate’s experience and skills. Only candidates who make it to the short list will be contacted.

“We thank all individuals who have expressed interest in working at The American University in Cairo.”

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