Reports to: Officer, Technology and Admin Lab Support
Purpose: Providing hardware, software, network support to BCC. Supervising and directing printer operators under his/her control. Providing feedback on all BCC’s hardware and software.
Responsibilities:
- Assist in the IBM hardware and software support for BCC
- Assist in the MAC hardware and software support for BCC
- Assist in the network support for BCC
- Assist students and answering their questions, does not include typing for them
- Assist faculty and answering their questions, does not include typing for them
- Getting lab ready when reserved
- Asking students to leave on time
- Preparing all equipment needed
- Preparing all software needed
- Staying around to help (upon request)
- Arranging disks for faculty and students
- Supervising printer operators’ behavior
- Make sure to follow the BCC rules
- Reporting any issues and following the set instructions
- Avoid leaving the lab unattended
- Daily execution of media show reservation in the Abdul Latif Jameel Hall
- Perform other related duties as requested from direct supervisor
Job Specifications:
Education: University degree
Experience: Minimum of two years as a trainee
Skills:
- High technical experience in computer hardware
- High technical experience in computer software
- Well-spoken English language
This position is open until August 10, 2021
Placement is based on the candidate’s experience and skills. Only candidates who make it to the short list will be contacted.
“We thank all individuals who have expressed interest in working at The American University in Cairo.”
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