Undergraduate Program Advisor

Carleton University also welcomes applications from continuing employees. If a Continuing employee is the successful candidate, this assignment will be considered a Term Assignment, and the successful candidate must obtain a leave of absence from their current and substantive position, where applicable. Permission for such leave must not be unreasonably withheld.

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Job Number:  J0124-0313

Job Title:  Undergraduate Program Advisor

Job Type:  Term Full Time

Department:  Computer Science

Job Category:  Administrative

Number of Positions:  1

Date Posted (dd/mm/yyyy):  29/01/2024

Closing Date (dd/mm/yyyy):  06/02/2024

Salary (with Salary Rate):  57,652.00 - 62,961.00/Year

Assignment Duration From:  01/02/2024

Assignment Duration To:  14/08/2024

Employee Group:  CUPE 2424

Salary Level:  7PE

Hours Per Week:  35

Date Position Available:  01/02/2024

Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation's government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world.

As one of the 2023 Top 100 Employers in Canada and one of the National Capital Region’s Top Employers for nine consecutive years, Carleton University is one of Canada’s most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university’s smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work.

The university’s Strategic Integrated Plan 2020-2025 is an ambitious vision for the future, anchored in Carleton’s strengths and student-centric, community-engaged values.

Reporting to the Director or their designate the Associate Director, and under the day-to-day supervision of the School Administrator, the Undergraduate Program Advisor organizes, advises and performs the necessary administrative duties required for all the undergraduate students in the Bachelor of Computer Science programs including the minor and the Industrial Applications Internship Option/Dev Degree. The incumbent advises students on required courses for their chosen program, advises transfer students with complex program adjustments, assists Special Students and other degree program students wanting to take undergraduate Computer Science courses, monitors and processes registration requests, determines students’ eligibility for yearly Departmental awards, audits and prepares the graduation summaries, provides liaison with the Registrar’s Office, Admissions, Awards, Co-op officers, other Schools and Faculties, and maintains the School’s undergraduate student files. The Undergraduate Program Advisor provides information to high school counsellors and students and is the liaison person between the School and the Carleton Computer Science Society. The incumbent compiles data as required to be submitted to the Director as requested, is a member of the Curriculum Committee, assists with building of the Computer Science course timetable in DCU and Banner, submits undergraduate calendar changes in Courseleaf and undertakes any other projects as assigned by the Director of the School.

The incumbent must possess the following qualifications:
• This position requires an extensive knowledge of undergraduate programs preferably in Computer Science. The incumbent is an important source of information to the Director and Associate Director, students, faculty members and the general public.
• The incumbent must acquire an excellent knowledge of regulations throughout the University; an excellent understanding of procedures governing the processing of student records; and an excellent knowledge of the overall procedures and precedents involved in academic decision making.
• Reliability and accuracy are extremely important, along with confidentiality.
• The incumbent plays a role in representing the School of Computer Science to prospective students, their parents, and school officials.
• This requires strong interpersonal, effective listening, presentation, and communication skills, both written and oral.
• The incumbent must also be capable of relating successfully to all members of the University community (staff, faculty, and students).
• A knowledge of campus life is necessary.
• The position requires a sensitivity to, and an understanding of various cultural, ethnic, and linguistic profiles, as well as recognizing students in distress.
• Good judgment, discretion and tact are essential.
• Excellent skills in the manipulation of electronic data processing equipment and software applications relevant to the University, such as MS Word, Excel, Banner, MS 5 Exchange, DCU, WordPress, Drupal, NextCloud, Courseleaf and video conferencing software.
• Excellent time management skills with the ability to organize work effectively, and to simultaneously work on several assignments with pressures of multiple demands and changing priorities.
• The Ability to multi-task with competing deadlines and frequent interruptions.
• Creative problem-solving skills are important.
• Personal initiative and flexibility are essential.
• Ability to perform as an effective team member is vital.
• Previous experience in program advising is an asset.

The above is normally acquired through the completion of:
• University degree
• Four years of administrative experience in a post-secondary setting

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.

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