Student Aid Associate

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Scholarships and Student Aid

McGill’s Scholarship and Student Aid Office (SSAO) advises McGill students on funding options, budgeting, and debt management. They disburse all provincial, federal, and US student aid funding, and help with government aid information and documentation. They offer an Entrance Bursary Program, Entrance Scholarships, an In-Course Financial Aid Program (loans and bursaries) and a Work Study Program based on financial need.

Position Summary:

Under the direction of the Associate Director, plans, develops and implements procedures, policies and processes to support the streamlined delivery and administration of the University's student award programs, counseling and advising students on financial assistance programs including government and institutional aid programs.

Primary Responsibilities:

• Provides advice to students on various financial aid programs including the University’s student award programs, i.e., Entrance and In-course aid, Work Study, Mobility (Travel) and Enriched Educational Opportunities (EEO) awards, Tuition Fee Deferrals, etc., government aid programs, and external award programs. Provides direction on the preparation of applications and supporting documentation.
• Conducts interviews with undergraduate and graduate students, assesses financial need and determines level of assistance and appropriate award type to be provided through University funds.
• Performs need assessments for newly accepted students, i.e., Entrance Financial Aid applicants. Proposes level of award and prepares files for second reader, i.e., Senior Financial Aid Counsellor/Officer.
• Reviews student applications for admissibility to the University’s Work Study Program and determines eligibility. Reviews and makes recommendations on exceptional cases and appeals.
• Reviews student applications for Loan Extension applications and determines eligibility.
• Provides administrative support to other units on campus for various merit/need based awards at McGill, i.e., Law Faculty scholarships, Awards for Students with Disabilities, awards for various faculties, etc. 
• Acts as resource person for various student aid programs available at McGill. Keeps abreast of developments in all student financial assistance programs. Liaises with student aid administrators in other universities and provinces. Responds to inquiries and provides advice and guidance to students, parents, faculties and academic advisors.
• Conducts workshops/sessions on budget techniques and financial management. Implements student outreach activities, i.e., presentations, focus groups, targets students with unmet need, etc.
• Participates in Financial Wellness events. Develops and implements financial wellness education content and participates in ‘Frugal Scholar’ Workshops. Oversees student Financial Literacy Ambassadors.
• Represents unit at University recruitment/orientation events, i.e., Discover McGill, Open House, Campus Connect, etc.
• May represents unit on internal and external committees and professional associations, i.e., CASFAA
• Represents unit on internal and external committees and professional associations.
• Works on special projects, as assigned.

Portfolio: Ontario Students

• Acts as a resource person to students and staff with regard to  the Ontario Student Assistance Program and other provincial student aid programs. Ensures that McGill practices are in compliance with government regulations.

Other Qualifying Skills And/Or Abilities:

• Knowledge of student financial aid programs.
• Experience advising students one-on-one.
• Public relations experience, an asset.
• Must be detail-oriented to manage and update constant changes of information.
• High degree of flexibility in managing multiple files simultaneously, with the ability to prioritize and meet strict deadlines.
• High level of interpersonal, organizational, presentation and interviewing skills.
• Client-focused and service oriented, with an ability to effectively communicate with internal and external contacts.
• Able to work autonomously and as part of a team.
• Proven ability to deal with confidential information with discretion.
• Must have demonstrated experience and ease with new technological applications.
• Computer literate with all Microsoft Office tools, MINERVA, Banner SIS and BSA.
• Excellent verbal and written communication skills:
• Knowledge of French and English. McGill University is an English-language university where day-to-day duties may require English communication both verbally and in writing.

#LI-Hybrid

Minimum Education and Experience:

DEC III 3 Years Related Experience with DEC III /

Hourly Salary:

(MUNACA Level H) $32.09 - $39.78

Hours per Week:

33.75 (Full time)

Supervisor:

Assoc Director Student Aid

Position End Date (If applicable):

Deadline to Apply:

2023-03-13

McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [email protected] .