Senior Support Specialist

Date Posted: 04/10/2024
Req ID: 36913
Faculty/Division: UofT Mississauga
Department: UTM: Ofc of Advancement
Campus: University of Toronto Mississauga (UTM)
Position Number: 00055971

Description:

About us:

U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s booming Peel Region—is one of the world’s great catalysts of human potential.

Our employee community hums with the energy of 3,400 faculty, librarians and staff, who power our campus with curiosity, connection and care. We work together to spark life-changing research and innovation, make an indelible mark on the world by building equitable cities and societies, enable healthy lives, create a sustainable future and ignite entrepreneurship. Above all, we prioritize student success, and seek to give our 16,500 students the lift of a lifetime through learning and discovery. We love to open opportunities available nowhere else for our community to achieve their ambitions and make their unique contributions to Canada and the world.

This work all comes together on a spectacularly green campus, alongside the Missinihe-ziibi (Trusting Creek or Credit River), where we seek to honour truth, reciprocity and reconciliation on the traditional land of the Huron-Wendat, Seneca and the Mississaugas of the Credit First Nation. We’re thrilled to welcome those who want to learn more about us and to be part of what we do.

Your opportunity:

Reporting to the Executive Director of Advancement within the Office of Advancement at U of T Mississauga (UTM), the Senior Support Specialist will play a key role in supporting a broad range of administrative, prospecting and data activities and the successful operations of our office. The incumbent will collaborate within the UTM advancement team and with colleagues across the University, to effectively deliver results in support of UTM’s Defy Gravity marquee fundraising initiatives and alumni engagement pillars and priorities.

Your responsibilities will include:

• Identifying prospective donors and aligning them to key priorities, and writing comprehensive and complex donor profiles
• Planning components of prospecting and data management/data integrity projects, and planning and implementing project phases
• Probing for information to determine requirements for ad hoc and large data requests and advising on records management best practices and procedures
• Liaising with management to determine goals and priorities
• Maintaining senior staff calendars
• Coordinating meeting schedules, agendas, materials, action and follow-up items
• Coordinating tasks for projects and other strategic initiatives with stakeholders
• Assigning and checking the work of work-study students

Essential Qualifications:

• Bachelor's Degree, or acceptable combination of equivalent experience
• Minimum five (5) years of recent and related experience in the advancement field, preferably in an educational setting
• Strong experience in the identification and research of fundraising prospects or sales
• Significant and proven experience with data management/databases and preparing reports
• Strong analytical and project management skills, including the ability to set priorities and workflows, meet deadlines, and facilitate/influence others to meet deadlines
• Proven administrative experience coordinating meetings and calendars, preparing briefing materials and drafting correspondence
• Highly proficient skills in MS Office, database software and social media platforms
• Critical thinking and process management skills
• Excellent oral and written communication skills
• Strong collaborator, superior interpersonal skills, and excellent customer services skills, with meticulous attention to detail
• Proven ability to deal with sensitive and confidential information
• Ability to work with diverse groups, and ability to build and maintain strong partnerships with internal and external stakeholders
• Ability to make sound recommendations, handle conflicting priorities and build consensus
• Demonstrative a strong commitment to the values of inclusivity, diversity, anti-racisms, equity and accessibility

To be successful in this role you will be:

• Diplomatic
• Efficient
• Meticulous
• Proactive
• Self-directed
• Team player

• The detailed job description is available upon request from the UTM HR office.

• This role is not currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the  University of Toronto’s Alternative Work Arrangements Guideline

• This position is expected to be on site 3-4 days a week 

Closing Date: 04/23/2024, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Monday to Friday 8:45 am to 5:00pm with occasional early mornings and evening work
Pay Scale Group & Hiring Zone:
USW Pay Band 13 -- $83,150 with an annual step progression to a maximum of $106,336. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Administrative / Managerial

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.