Senior Organizational Change Management Specialist

Updated: about 4 hours ago
Deadline: 12 $76,574 - $107,481 per year; Will remain open until filled.

This position is a part of the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits .


This role is hybrid with a mix of remote and in-person at North Campus Edmonton. 

Working for the University of Alberta

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day. We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada’s Greenest Employers for over a decade.

Your work will have a meaningful influence on a fascinating cross section of people—from our students and stakeholders, to our renowned researchers and innovators who are quite literally curing diseases, making discoveries and generating solutions that make the world healthier, safer, stronger, and more just.


The University of Alberta is seeking a Senior Organizational Change Management (OCM) Specialist who enjoys working in a dynamic environment to join our Information Services and Technology (IST) Project Management Office (PMO). 

Reporting to the Manager of the PMO, the Senior OCM Specialist plays a key role in ensuring new change initiatives introduced into the organization meet the intended business objectives by increasing adoption of the change. 

As the successful candidate, you will focus on the people side of change - including changes to business processes, technology, job roles and organizational structures. Your primary responsibility will be creating and implementing project and program related change management strategies and plans that maximize business benefits. You will be accountable to demonstrate the value of OCM by delivering tangible results through a collaborative and structured approach to managing the people side of change.

You will have the opportunity to contribute to a wide variety of projects.  Some will have a primary focus on OCM; others will include OCM as an integral part of a larger University-wide technology initiative. The subject matter will also vary and could include:

  • enterprise business applications that support key administrative or academic processes,
  • technical infrastructure and supporting systems,
  • security,
  • research computing, and / or
  • technology in teaching spaces.

You will also have the opportunity to work with other PMO team members to create and evolve an OCM practice that can be leveraged across the University.

An initial review of resumes will occur on Tuesday August 23, 2022.


  • Apply a structured methodology to lead change management activities
  • Support leadership to utilize change management best practices and approaches needed to successfully implement projects and initiatives.
  • Develop actionable change management plans with associated initiatives and strategies that are appropriately scaled and integrated.
  • Analyze problems or issues in a systematic way to identify underlying causes for change resistance. Engage in a range of approaches to generate possible resolutions and holistic solutions.
  • Generate original ideas, formulate change strategies, and develop innovative solutions based on a broad knowledge of change management methodologies and techniques.
  • Work closely with Project Managers to integrate Change Management activities into project plans.
  • Develop and implement a strategy and supporting plans to develop IST’s capability and capacity for change management 

Minimum Qualifications

  • A degree in a related field
  • A demonstrated track record (minimum 5 years) of successfully leading the planning and execution of strategic change efforts in support of organization and cultural change.
  • Experience creating and delivering change management activities within a project structure.
  • Solid understanding of project management approaches, tools and phases of the project lifecycle.
  • Experience working within large-scale organizational change efforts.

Skills, Abilities and Attributes:

  • Strong interpersonal and leadership skills to engage, motivate, coach and mentor team and project members.
  • High level of communication skills with all levels of the organization.
  • Ability to establish and maintain strong relationships.
  • Ability to influence others and move toward a common vision or goal.
  • Ability to work in a changing environment and take on new challenges.
  • Organized with a natural inclination for planning strategy and tactics.
  • Problem solving and root cause identification skills.
  • Demonstrable initiative and resourcefulness.
  • Ability to work collaboratively with and through others.
  • Acute business awareness and understanding of organizational issues and challenges.

Preferred Qualifications

  • Change management certification through Prosci, desired.

Note: Online applications are accepted until midnight Mountain Standard Time of the closing date.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

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