Senior Manager, Library and Information Management Client Support Services

Screening Criteria
Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:

Education
Bachelor’s degree in a field relevant to the position.

ALA accredited M.L.S./M.L.I.S. degree is considered an asset.

For information on certificates and diplomas issued abroad, please see Degree equivalency

Experience
Extensive experience in the development and delivery of client-facing information services, such as library services, knowledge/research services, information and data management services.
Extensive experience in developing and implementing policies, processes and performance measurement frameworks.
Extensive experience leading teams and managing projects.
Extensive experience managing human and financial resources.

Condition of Employment
Secret (II)

All employees of the National Research Council are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground of discrimination as defined under the Canadian Human Rights Act.

Language Requirements
Bilingual Imperative CBC/CBC
Assessment Criteria
Candidates will be assessed on the basis of the following criteria:

Technical Competencies
Extensive knowledge of the principles, practices, methods, tools and solutions used to enable the delivery of client-focused information services.
Knowledge of the legal and policy framework for the management of information and data in the Government of Canada, including the roles of central agencies, as well as current trends and approaches in information service delivery in a government context.
Extensive knowledge of the theories, principles and practices associated with the design and delivery of services to clients, including training and awareness programs.
Demonstrated ability to build teams and collaborative networks, manage change, and to develop and sustain stakeholder relationships in a research and innovation environment.
Behavioural Competencies
Management services – Client focus (Level 3)
Management services – Communication (Level 3)
Management services – Conceptual and analytical ability (Level 3)
Management services – Initiative (Level 3)
Management services – Teamwork (Level 3)
Competency Profile(s)
For this position, the NRC will evaluate candidates using the following competency profile(s): Management Services;

View all competency profiles

Relocation
Relocation assistance will be determined in accordance with the NRC’s directives.

Compensation
From $57,220 to $161,754 per annum.
In addition, the incumbent will receive the Bilingualism Bonus of $800 per year.

NRC employees enjoy a wide-range of competitive benefits including comprehensive health and dental plans, pension and insurance plans, vacation and other leave entitlements.