Senior Data Management Officer

Updated: about 1 month ago
Deadline: 06/02/23; 06/02/2023

TERM Assignment:

Carleton University also welcomes applications from continuing employees. If a Continuing employee is the successful candidate, this assignment will be considered a Term Assignment, and the successful candidate must obtain a leave of absence from their current and substantive position, where applicable. Permission for such leave must not be unreasonably withheld.

If you are an internal applicant, please make sure to update your current union status in your candidate profile each time you apply for a vacancy. Internal candidates will be given priority consideration at this time. Please note: Carleton University encourages applications from all qualified candidates.
















About Carleton University

Carleton University is one of Canada's most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university's smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. Carleton is recognized annually as a top regional employer and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence, and Platinum Level Certification for Mental Health at Work. Situated on unceded Algonquin territory and bordered by the Rideau River and historic Rideau Canal in Ottawa, Carleton is just minutes from the heart of our nation's government and G-7 organizations, providing opportunities for staff and faculty to make a positive impact in our community and around the world.

Duties and Responsibilities:

Reporting to the Director, Advancement Services, the Senior Data Management Officer conducts full lifecycle data analysis for the Department of University Advancement, including data quality assurance and integrity, data governance and benchmarking. The incumbent is responsible for uncovering and analyzing concerns, seeking solutions in consultation with multiple stakeholders and ensuring that the changes are implemented.

The Senior Data Management Officer is responsible for the functionality and integrity of Banner Advancement and other databases, DUA Share (SharePoint) and will represent the department on the Data Administration Working Group. This role is also responsible for coordinating and conducting training and ongoing professional learning modules including the wikis.


The incumbent must possess the following qualifications:
• Extensive experience with donor-focused database management best practices.
• Possess solid knowledge of data governance and data management principles and practices.
• Detail oriented with an extraordinary commitment to accuracy.
• Exceptional interpersonal and communication skills.
• Ability to work efficiently in both independent and team-oriented in a fast-paced environment to achieve goals and deadlines.
• Must have strong skills and fluency in software used in data analysis and reporting including office productivity applications, presentation tools, CRMs, databases and other applications. Must be able to keep current on developments in this area; and the ability to adapt to a changing electronic environment.
• Excellent knowledge of the university’s structure, procedures, policies and regulations.
• Excellent organizational and administrative skills; must have the ability to organize work effectively in a fast-paced office environment, set priorities and meet strict deadlines with minimal supervision.
• Ability to act with discretion, tact and diplomacy when dealing with staff, faculty members/contract instructors, students and the external community/partners.
• Must have demonstrated excellence with time management skills; must have the ability to simultaneously work on several assignments with pressures of multiple demands, interruptions and changing priorities.
• Experience providing supervision to staff.
• Sound judgment, superior organizational skills and initiative are required to coordinate a heavy and complex workload;
• Tact, discretion and confidentiality must be exercised when dealing with students, faculty/contract instructors, and the public;
• The ability to communicate orally and in writing effectively;
• Must have an ability for problem solving and exercise resourcefulness;
• Must be capable of working under pressure to meet deadlines and must be able to prioritize work with a high degree of accuracy and speed.

Education and Experience:

The above is normally acquired through the completion of:
• Completion of an honours University degree with a preference for completion of an advanced degree.
• Minimum of five years’ experience in database management, records quality, training and leadership in donor/fundraising data integrity.

HR Note:

Carleton University and CUPE 2424 are currently completing a joint job evaluation and pay equity project. The University and the Union are working together to describe the skills, effort, responsibilities and working conditions associated with every CUPE 2424 job, including this one. As a result, the job description that is currently associated with this posting (for recruitment purposes) may be revised to reflect the actual duties captured in the new job descriptions.

By applying for this job you are acknowledging that the actual duties associated with this job may differ somewhat from those identified in the job posting and that you will agree to perform the duties of this job as determined through the joint job evaluation process.

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

Important Note Regarding Pandemic Related Operations:

This position is regularly required to work on campus. Due to the ongoing dynamic nature of Covid-19, you may be required to work temporarily remotely due to public health requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all directives to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.

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