Rental Administrator

Updated: 28 days ago
Job Type: FullTime
Deadline: 10/07/22; 10/07/2022

If you are an internal applicant, please make sure to update your current union status in your candidate profile each time you apply for a vacancy. Internal candidates will be given priority consideration at this time. Please note: Carleton University encourages applications from all qualified candidates.














About Carleton University

Carleton is a smart, caring and connected community that inspires and empowers individuals to become change leaders who drive impact in the world. Carleton's faculty and staff strive to provide a superior learning experience for our learners who hail from every province and from over 100 countries around the world. Situated on a beautiful campus bordered by the Rideau River and Canal, Carleton is just minutes from the heart of our nation's government and enjoys easy access to the many organizations, associations and businesses which thrive in Ottawa.

Duties and Responsibilities:

Under the supervision and reporting to the Assistant Director, Business Development, the incumbent works to inspire healthy & active lifestyles for students through Campus Recreation and is responsible for liaising with internal and external customers for the purposes of renting the athletic facilities. The incumbent is also responsible for issuing rental agreements and processes the payment based on the Department’s policies and procedures. The incumbent will work the Varsity and Competitive Club Coordinators to reserve all facility requests for the varsity teams and club programs. In addition, the incumbent will be involved in improving processes where appropriate and providing athletic facility tours to various groups.


The incumbent must possess the following qualifications:
• Must have knowledge of best practices and industry standards in Customer Service.
• Must have knowledge of marketing practices related to the sport industry as well as the products and services offered in the Department
• Must have experience in Word Processing and spread sheets.
• Must be able to become familiar with the Fusion system, Banner and its new developments
• A high degree of independence, allowing for initiatives to develop flexibly, quickly and appropriately.
• A proven ability to elicit and foster trust, develop positive working relationships and work effectively with other athletic professionals.
• Ability to exercise discretion, good judgement, and solid decision-making.
• Organizational skills and time management abilities are essential. The incumbent must be result oriented, assuming responsibility for development, implementation and completion of projects/initiatives.
• Able to communicate clearly, in both written and oral forms, with staff and clientele

Education and Experience:

The above is normally acquired through the completion of:
• Two year post-secondary college diploma in administration, sports management, or a related field.
• Minimum of 3 years relevant experience administering and coordinating facility usage and space. Equivalencies would be considered.

HR Note:

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

Important Note Regarding Pandemic Related Operations:

This position is required to work on campus. Exceptionally, since March 2020, many staff and faculty at Carleton University have been working from home in order to comply with public health requirements while continuing to provide services to support the operational functioning of the university. We are currently in the process of identifying positions that need to work on campus as part of our return to campus process. This position may be required to work temporarily remotely due to public health requirements or it may have been identified as one of the roles that are required to work on campus. If this position is required to work on campus, the successful candidate will be informed of the health and safety measures that are in place to ensure their safety on campus. If there is a requirement to work remotely (it is possible that there could be a requirement to work both remotely and on campus), the successful candidate will work with the manager to set up a remote work environment including discussing appropriate technology and requirements. Please note that once public health requirements permit, Carleton University will resume normal on campus operations and at that point there will be a timely notification provided by the manager and the requirement to working full time physically onsite will resume. Therefore, we are looking for candidates currently in or looking to relocate to the Ottawa area.

Additionally, Carleton University is continuing to maintain a safe work environment and requires mandatory vaccination against COVID-19 as per Public Health recommendations under the Reopening Ontario Act. As Carleton University requires that staff be available to attend on-campus meetings and to work, as required, in person, the successful candidate will be required to comply with this policy and be fully vaccinated before commencing employment. Subject to permitted exemptions under the Ontario Human Rights Code, if you are the successful candidate, your offer of employment will be conditional upon you attesting that you are fully vaccinated with a course of vaccines that have been approved by Health Canada and submitting appropriate proof of vaccination.

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