Recruitment and Admissions Assistant

Updated: over 1 year ago
Job Type: FullTime
Deadline: ;

If you are an internal applicant, please make sure to update your current union status in your candidate profile each time you apply for a vacancy. Internal candidates will be given priority consideration at this time. Please note: Carleton University encourages applications from all qualified candidates.


 

 

 

 

 

 

 

 

 

 

 


About Carleton University

Carleton University is one of Canada's most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university's smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. Carleton is recognized annually as a top regional employer and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence, and Platinum Level Certification for Mental Health at Work. Situated on unceded Algonquin territory and bordered by the Rideau River and historic Rideau Canal in Ottawa, Carleton is just minutes from the heart of our nation's government and G-7 organizations, providing opportunities for staff and faculty to make a positive impact in our community and around the world.


Duties and Responsibilities:

Under the supervision of the Admissions and Recruitment Coordinator, the incumbent responds to telephone, counter, social, online chat and email inquiries on admission requirements, admission assessment and application status; provides preliminary advice, information and literature to prospective students; assists potential applicants in interpreting and/or completing admission forms and document requests; uses Carleton Central; accesses other online resources such as Ontario Universities’ Info (OUInfo) and the Ontario University Application Centre website; refers applicants to admission officers and/or the Undergraduate Recruitment Office personnel for advising when appropriate; processes information requests using a computerized enrolment management system; participates in training of summer staff and part-time students; assists in booking campus tours and appointments for prospective students visiting the campus; books advising appointments for prospective applicants; assists in promotional and information mailings to applicants during admission cycle; imports data from the Web into computerized enrolment management system for letter generation; opens and distributes mail to the Undergraduate Recruitment Office; forwards mail to appropriate offices.


Qualifications:

The incumbent must possess the following qualifications:
• The incumbent must be able to multi-task and problem solve when dealing with all clients.
• Excellent communication skills, both oral and written, are mandatory.
• A sound knowledge of the University structure, services and academic regulations is required.
• Also essential to the position is the ability to work both individually and as part of a team.
• The job has highly varied duties and the incumbent must be sufficiently knowledgeable to respond to enquiries or refer students to the appropriate office or individual.
• Be able to use computer programs to extract and interpret information on student records
• Operate word processing and database software to query database files and use templates to prepare written correspondence including emails and social media posts.
• The incumbent will be required to create, enter, and extract data from prospective student files. The Admissions & Recruitment Assistant is required to have access to confidential student records; consequently, they must understand the requirements of the Freedom of Information and Protection of Privacy Act (FIPPA) as it relates to this access.


Education and Experience:

The above is normally acquired through the completion of:

• Completion of secondary school, plus 2 years of post-secondary education; some computer knowledge, word processing, data base management training.

• Three to four years related experience, preferably in the Recruitment or Admissions area, including 1-2 years in a database management/word processing environment.


HR Note:

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.


Important Note Regarding Pandemic Related Operations:

This position is required to work on campus. Exceptionally, since March 2020, many staff and faculty at Carleton University have been working from home in order to comply with public health requirements while continuing to provide services to support the operational functioning of the university. We are currently in the process of identifying positions that need to work on campus as part of our return to campus process. This position may be required to work temporarily remotely due to public health requirements or it may have been identified as one of the roles that are required to work on campus. If this position is required to work on campus, the successful candidate will be informed of the health and safety measures that are in place to ensure their safety on campus. If there is a requirement to work remotely (it is possible that there could be a requirement to work both remotely and on campus), the successful candidate will work with the manager to set up a remote work environment including discussing appropriate technology and requirements. Please note that once public health requirements permit, Carleton University will resume normal on campus operations and at that point there will be a timely notification provided by the manager and the requirement to working full time physically onsite will resume. Therefore, we are looking for candidates currently in or looking to relocate to the Ottawa area.

Additionally, Carleton University is continuing to maintain a safe work environment and requires mandatory vaccination against COVID-19 as per Public Health recommendations under the Reopening Ontario Act. As Carleton University requires that staff be available to attend on-campus meetings and to work, as required, in person, the successful candidate will be required to comply with this policy and be fully vaccinated before commencing employment. Subject to permitted exemptions under the Ontario Human Rights Code, if you are the successful candidate, your offer of employment will be conditional upon you attesting that you are fully vaccinated with a course of vaccines that have been approved by Health Canada and submitting appropriate proof of vaccination.


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