Recruitment and Admissions Assistant

Updated: 25 days ago
Deadline: 29/06/21; 29/06/2021

Career Development Assignment (CDA):

The successful candidate must obtain a leave of absence from their current and substantive position, where applicable. Permission for such leave must not be unreasonably withheld.

Internal candidates will be given priority consideration at this time. Please note: Carleton University encourages applications from all qualified candidates.















Duties and Responsibilities:

Under the supervision of the Admissions and Recruitment Coordinator, the incumbent responds to telephone, counter, social, online chat and email inquiries on admission requirements, admission assessment and application status; provides preliminary advice, information and literature to prospective students; assists potential applicants in interpreting and/or completing admission forms and document requests; uses Carleton Central; accesses other online resources such as Ontario Universities’ Info (OUInfo) and the Ontario University Application Centre website; refers applicants to admission officers and/or the Undergraduate Recruitment Office personnel for advising when appropriate; processes information requests using a computerized enrolment management system; participates in training of summer staff and part-time students; assists in booking campus tours and appointments for prospective students visiting the campus; books advising appointments for prospective applicants; assists in promotional and information mailings to applicants during admission cycle; imports data from the Web into computerized enrolment management system for letter generation; opens and distributes mail to the Undergraduate Recruitment Office; forwards mail to appropriate offices.


The incumbent must possess the following qualifications:
• Able to multi-task and problem solve when dealing with all clients.
• Excellent communication skills, both oral and written are mandatory.
• Sound knowledge of the University structure, services and academic regulations is required.
• Ability to work both individually and as part of a team.
• Must be sufficiently knowledgeable to respond to enquiries, or refer students to the appropriate office or individual.
• Able to use computer programs to extract and interpret information on student records.
• Operate word processing and data base software to query data base files and use templates to prepare written correspondence including emails and social media posts.
• Required to create, enter and extract data from prospective student files.
• Required to have access to confidential student records; consequently they must understand the requirements of the Freedom of Information and Protection of Privacy Act (FIPPA) as it relates to this access.

Education and Experience:

The above is normally acquired through the completion of:
• Completion of secondary school, plus 2 years of post-secondary education; some computer knowledge, word processing, data base management training.
• Three to four years related experience, preferably in the Recruitment or Admissions area, including 1-2 years in a database management/word processing environment.

HR Note:

Carleton University and CUPE 2424 are currently completing a joint job evaluation and pay equity project. The University and the Union are working together to describe the skills, effort, responsibilities and working conditions associated with every CUPE 2424 job, including this one. As a result, the job description that is currently associated with this posting (for recruitment purposes) may be revised to reflect the actual duties captured in the new job descriptions.
By applying for this job you are acknowledging that the actual duties associated with this job may differ somewhat from those identified in the job posting and that you will agree to perform the duties of this job as determined through the joint job evaluation process.

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

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*1. Are you legally eligible to work in Canada?

*2. Have you completed secondary school, plus 2 years of post-secondary education; some computer knowledge, word processing, data base management training?

*3. How many years related experience, preferably in the Recruitment or Admissions area, including 1-2 years in a database management/word processing environment do you have?

* Question numbers in red and with an asterisk indicate mandatory questions (answer is required).

Please confirm that you have updated your candidate profile, if you are a returning applicant. Please note your profile includes important screening information.

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