Program Coordinator

This position has a term length of one year plus a day and offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits .

This position is a part of the Non-Academic Staff Association (NASA

Location -North campus

Working for the University of Alberta

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day. We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada’s Greenest Employers for over a decade.

Your work will have a meaningful influence on a fascinating cross section of people—from our students and stakeholders, to our renowned researchers and innovators who are quite literally curing diseases, making discoveries and generating solutions that make the world healthier, safer, stronger, and more just 

Department summary

The Continuing Dental Education (CDE) Unit with the School of Dentistry provides professional development programs and courses to oral health professionals.

Position sumary

The Program Coordinator is responsible for the successful organization and execution of a portfolio of continuing dental education programs and courses in the Continuing Dental Education (CDE) Unit.

Duties

• Works collaboratively with the CDE unit and the Director to implement programs and program changes
• Prepares required documentation and ensures process improvement and efficiency with regards to programs
• Review course material and lectures provided by instructors
• Coordinate schedule with instructors and staff involved in programs
• Act as the primary day-to-day operational contact/resource for designated programs
• Requisition, track and inventory all supplies used during courses, including all accounting processes as purchase requisitions and expense reimbursements
• Investigates and resolves any discrepancies on account transactions
• Stay up to date on professional colleges guideline changes, policies and procedures
• Reviews reports to identify outstanding data or enrollment issues which require follow-up

For patient-related programs only and if qualified:

• Review and assess all patient documentation and track data in patient database
• Utilizing their health education background, will request materials specific to programs
• Vetting patients and assisting the dental professionals in the delivery of course directives (i.e. conducting x-rays, reading of charts, and updating of patient records)
• From time to time, the incumbent may assist with patients during clinical sessions

Minimum Qualifications

• Minimum post-secondary diploma.  Registered Dental Hygienist, Registered Dental Assistant, Licensed Practical Nurse and/or related discipline is preferred
• Experience in a dental/medical educational environment preferred. Knowledge of dental terminology is an asset
• Knowledge and understanding of the requirements of various professional colleges
• Accurate data entry skills; exceptional attention to detail
• Strong commitment to confidentiality and professionalism
• Ability to multi-task in a fast-paced and diverse work environment that is dynamic and ever-changing
• Works independently and effectively under tight deadlines in a team environment
• Ability to communicate effectively, both orally and in writing
• Demonstrated problem-solving and critical thinking skills
• Well-developed relationship building and networking skills
• Proficiency using MS Office applications and Google Suite 

Preferred Qualifications

• PeopleSoft Financials, SupplyNet, e-Class, event management software, and patient management software experience is an asset

Note: Online applications are accepted until midnight Mountain Standard Time of the closing date.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.