Program Assistant, IMI Graduate Programs

Date Posted: 04/17/2024
Req ID: 37008
Faculty/Division: UofT Mississauga
Department: UTM: Insititute for Management & Innovation
Campus: University of Toronto Mississauga (UTM)
Position Number: 00037058

Description:

About us:
U of T Mississauga—the second largest campus of Canada’s top-ranked university and the only research university in Ontario’s booming Peel Region—is one of the world’s great catalysts of human potential.

Our employee community hums with the energy of 3,400 faculty, librarians and staff, who power our campus with curiosity, connection and care. We work together to spark life-changing research and innovation, make an indelible mark on the world by building equitable cities and societies, enable healthy lives, create a sustainable future and ignite entrepreneurship. Above all, we prioritize student success, and seek to give our 16,500 students the lift of a lifetime through learning and discovery. We love to open opportunities available nowhere else for our community to achieve their ambitions and make their unique contributions to Canada and the world.

This work all comes together on a spectacularly green campus, alongside the Missinihe-ziibi (Trusting Creek or Credit River), where we seek to honour truth, reciprocity and reconciliation on the traditional land of the Huron-Wendat, Seneca and the Mississaugas of the Credit First Nation. We’re thrilled to welcome those who want to learn more about us and to be part of what we do.

Your opportunity:
The Institute for Management & Innovation (IMI) is the center for professional management education at the University of Toronto Mississauga (UTM) and has a strong administrative team supporting our six professional graduate programs.

Reporting to the Director, Operations & Finance and working closely with Program Directors at IMI, the Program Assistant supports program initiatives, responds to student inquiries, assists with graduate recruitment, admissions, examinations, and various events . The incumbent also supports faculty by liaising and coordinating program and course materials, and classroom needs.

Your responsibilities will include:

• Responding to routine admissions and awards enquiries and referring complex enquiries as appropriate.
• Promoting programs at recruitment events.
• Coordinating interview schedules.
• Checking completeness of admissions documentation.
• Determining logistical details and activities for events and/or programming.
• Liaising with internal and external contacts to coordinate execution of seminars and workshops.
• Coordinating the preparation and distribution of program and/or course material.
• Coordinating the recruitment of teaching assistants, course instructors, sessional lecturers and/or stipend instructors.

Essential Qualifications:

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum two years of related experience providing administrative support to University Faculty, students, and staff.
• Demonstrated knowledge of University academic policies and procedures.
• Experience advising prospective students.
• Excellent computer skills in PC and Mac, including in-depth knowledge and experience with Word, Excel, Power Point and a web content management system.
• Demonstrated experience using ACORN/ROSI, Quercus, SLATE, or comparable student information system.
• Strong written and verbal communication skills.
• Excellent front-line and customer service skills.
• Excellent organizational skills.
• Ability to manage competing deadlines.

Assets (Nonessential):

• Knowledge of graduate policies from the School of Graduate Studies and related guidelines.
• Knowledge of key graduate functions including admissions, registration, timetabling and enrollment.
• Knowledge and administration of various collective agreements.

To be successful in this role you will be:

• Accountable
• Approachable
• Diplomatic
• Efficient
• Organized
• Punctual
• Resourceful
• Team player

This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the  University of Toronto’s Alternative Work Arrangements Guideline

Closing Date: 04/25/2024, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 09 -- $65,407 with an annual step progression to a maximum of $83,646. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services
Recruiter: Veniesha Rochester

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.