Manager, Workplace Health and Wellbeing

Staff - Non Union

Job Category
M&P - Excluded M&P

Job Profile
XMP - Human Resources, Level D

Job Title
Manager, Workplace Health and Wellbeing

Department
UBCO | Senior Leadership | Human Resources

Compensation Range
$8,063.17 - $12,575.08 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date
April 2, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

Apr 30, 2025

Please note this is a term role ending April 30, 2025.

Job Description Summary

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

This position is responsible for the strategic leadership, direction, overall management and delivery of Workplace Health and Wellbeing Services on the UBC Okanagan campus for faculty and staff. This includes leadership of the Work Reintegration and Accommodation Program (WRAP) and the health promotion strategy for staff and faculty.
The Manager WHW provides leadership and management towards the achievement of innovative and integrated approaches to workplace wellbeing strategies and supporting unit operations alignment with the strategic goals of the portfolio, campus and UBC.

The Manager WHW oversees the delivery of the Work Reintegration and Accommodation Program (WRAP) and Workplace Wellbeing. WRAP is an integrated, collaborative approach for addressing illness, injury and reduced work capacity and for providing both faculty and staff support for early intervention, stay at work strategies and safe reintegration into the work setting. Workplace Wellbeing includes health promotion delivery for staff and faculty and cross campus initiatives for the Okanagan, while ensuring alignment with campus and University vision, mission and objectives and relevant university strategies including the UBC Strategic Plan, Wellbeing strategy, Focus on People strategy and the Okanagan Charter.

Organizational Status
Reports to the Managing Director, Human Resources, UBC Okanagan campus.

The Manager WHW oversees operational support functions for the unit, including supervising the Workplace Health Specialist (Work Reintegration and Accommodation Program), the Wellbeing Specialist and the Workplace Health and Wellbeing Assistant.
Works in collaboration with the academic and administrative leads (heads, directors, managers),  Sr. Managers of Faculty/Employee Relations, Director, Health and Wellness, Campus Health, Director of UBC Wellbeing and colleagues on both the Okanagan and Vancouver Campus. Liaises with community physicians, specialists and other health care providers as well as third party insurers and service providers including WorkSafeBC (Occupational Injury/Illness), Sun Life Canada, (Income Replacement Plan/Long Term Disability), Telus Health (Employee and Family Assistance Program), and other service providers (for example: CBI and Alavida)
Work Performed
Leads workplace wellbeing strategies, initiatives, assessments, projects, planning, and strategic reporting activities to align to and achieve the priorities and desired outcomes of UBC’s organizational and mid-level strategic plans and frameworks in an integrated manner.

• Develops project proposals and partnerships, program and project planning, comprehensive assessment design and implementation, assessment and evaluation of outcome measures, identifying and recommending new and innovative approaches, and providing managerial oversight to cross-functional strategic plans, projects, policies, processes, and initiatives.

• Manages and oversees the workflow of a team of professional and support staff, including coaching and managing staff performance and providing training and development opportunities

• Develops policies and practices that promote wellbeing.

• Manages WRAP and wellbeing budgets and develops budget proposals from ongoing program evaluation.

• Represents the Okanagan campus relevant system committees and bodies as assigned.

Work Reintegration and Accommodation Program (WRAP) Leadership

• Oversees the delivery of the Work Reintegration and Accommodation Program (WRAP)

• Ensures UBC Okanagan’s practices are consistent, inclusive approach to sick leave management, return to work, and workplace accommodation Analyzes aggregate sick leave data, identifying trends, and areas for further exploration and intervention.

• Oversees the case management for staff and faculty through direct supervision of the Workplace Health Specialist.

• Implements, evaluates and reports on new initiatives or pilot projects aimed to increase early intervention and reduce workplace absenteeism, and sick leave for UBC Okanagan.
  Provides case management support for complex files:

  • Communicates with medical and other health care professionals to ensure accurate, timely and complete information to support sick benefit claims, optimizing treatment and planning for work reintegration and/or accommodation.

  • Ensures confidentiality of medical and sensitive personal information in accordance with all applicable privacy legislation while focusing planning around the impact of the individuals medical status on functional abilities and possible accommodation needs.

  • Leads the contracting and coordination of professional services for third party medical evaluations/assessments.

Leads and champions health promotion on UBC Okanagan campus:
 

• Leads the strategic planning of workplace health and wellbeing priorities alignments with the Okanagan Charter, Wellbeing Strategy, 13 factors of psychological health and safety and UBC Strategic Plan.

• Identifies and prioritizes opportunities for development of workplace health programming and strategies based on trends in benefits utilization, labour relations themes, and consultation, observations, best practices and industry trends.

• Develops relationships with campus partners/collaborators to promote wellbeing.

• Engages and influences leaders and stakeholders in units across administrative and academic units to adopt and integrate approaches and practices to embed workplace wellbeing in strategic plans and management practices.

• Manages third-party health and workplace wellbeing providers through identification, recommendation, evaluation, and in accordance to services standards and adherence of contract terms for the effective provision of quality of services and programming. Oversees third-party vendor audits and leads request for proposal processes.

• Other duties as required.
   

Consequence of Error/Judgement
This position is accountable for the success and operations of Workplace Health Services which includes the WRAP and the delivery of the UBC Wellbeing strategy for Okanagan campus. Errors in judgement could impact safe work for individuals and result in injury/illness. Errors in judgment could negatively impact the wellness of individuals and result in labour relations and legal issues for departments. Failure to address issues in a timely manner could result in increased time lost and cost to departments and to the university. Ineffective service could reduce participation and undermine the image and success of the program. Inadequate health promotion programming could result in lost opportunity to help prevent physical and mental illness for staff and faculty. Errors in judgement could result in financial repercussions for the University and a loss of credibility of health promotions initiatives and UBC s commitment to Wellbeing.
Supervision Received
This position works independently within general direction from the Managing Director, Human Resources, UBC Okanagan campus.
Supervision Given
Provides supervision to an administrative staff member and HR Wellbeing Specialist, and Workplace Health Specialist. May supervise students, volunteers and/or project staff.
Qualifications
 

Minimum

• University degree in a relevant discipline. Minimum of seven to eight years of related experience including at least three years of experience in area of specialization, or the equivalent combination of education and experience.

• Willingness to respect diverse perspectives, including perspectives in conflict with one’s own

• Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred

• Experience in a post-secondary academic and/or unionized environment preferred.

• Knowledge of the principles of best practice in work reintegration and accommodation.

• Knowledge of relevant employment and human rights legislation.

• Demonstrated interpersonal, relationship building and conflict resolution skills. Demonstrated client focused philosophy and commitment to confidentiality.

• Demonstrated oral and written communication skills with strong attention to detail.

• Demonstrated organizational and planning skills.

• Demonstrated strategic and system thinking skills.

• Demonstrated program planning and group facilitation skills.

• Demonstrated presentation skills.

• Demonstrates and models the principles of an inclusive and respectful work environment.

• Ability to work independently and in a team environment. Ability to organize workload, set priorities and work within deadlines and time pressures.