Library Assistant, Collection Services (req4839)
The University of Saskatchewan values diversity, and Indigenous engagement is a strategic priority.
Status: Term maternity leave replacement of up to 12 months
Employment Group: CUPE 1975
Shift: Monday to Friday, 8:00am – 4:00pm
Full Time Equivalent (FTE): 1.0
Salary Information: The salary range, based on 1.0 FTE, is $26.81 - 36.14 per hour (Operational Services/Phase 5). The starting salary will be commensurate with education and experience.
Posted Date: 8/14/2019
Closing Date: Until Filled.
Number of Openings: 1
Primary Purpose: To manage the University Library’s electronic resource subscriptions and purchases.
Nature of Work: Reporting to the Acquisitions Supervisor, and working closely with the Electronic Resources Librarian, this position manages the library’s electronic resources throughout their lifecycle, ensuring smooth delivery of service, and accurate documentation regarding the electronic resources collection. Duties are broad, diverse, and complex with considerable intellectual demands. The work involves extensive knowledge and understanding of electronic resources appropriate to research collections, technological functions, and software related to electronic resource management and access. The incumbent is expected to resolve problems, manage peak periods, meet deadlines, and handle emergent work demands independently. The incumbent will contribute to the establishment of library practices for electronic resources management. The position acts as a resource and provides guidance to other library staff regarding the library’s electronic resources collections. The work is performed in a dynamic and service oriented environment with competing tasks and priorities. The work requires a high level of attention to detail in a busy environment with frequent interruptions and the consequence of errors is high.
- Collaborate with peers to collectively oversee and manage the acquisition of and access to the library’s electronic resources
- Independently solve complex problems with access or other issues related to the library’s electronic resources
- Act as primary contact for vendors, publishers, and library employees for all communications related to electronic resources
- Proactively address changes affecting the library’s electronic resources and access to it, e.g. publisher platform migrations
- Communicate clearly with librarians, library support staff, vendors, publishers, faculty, staff and students to coordinate effective service delivery
- Document key information about the nature, pricing model, license terms, and perpetual access for the library’s e-resources
- Collect, perform technical analysis, manipulate, and provide meaningful interpretation of usage data
- Develop, document, and communicate work process and procedures
- Lead, coordinate and/or participate in projects, as required
Education: Library Technician Diploma or undergraduate degree with previous experience working in a library.
- Relevant library reference and/or technical services experience related to electronic resources management
- Experience with Microsoft Office Suite, particularly Outlook and Excel
- Experience troubleshooting electronic resource problems, and knowledge of systems and structures that support electronic access (e.g., link resolver, proxy software, library management system) is an asset
- Experience developing and documenting routines or work processes is an asset
- Experience leading projects is an asset
- Demonstrated ability to independently apply effective judgment and well-developed investigative, analytical, and problem-solving skills
- Demonstrated ability to function in a non-routine, dynamic, rapidly changing environment
- Reliable, dependable, and self-motivated
- Demonstrated ability to communicate effectively, promptly, and consistently with a broad range of internal and external stakeholders
- Excellent accuracy and attention to detail
- Demonstrated ability to provide high-quality customer service
- Demonstrated ability to plan and organize work, set priorities, balance competing demands, meet deadlines, work independently, show initiative, and effectively handle disruptions
- Ability to collect, analyze, manipulate, and provide meaningful interpretation of data
- Demonstrated ability to collaborate effectively with others in a team environment
- Ability to engage and support others in the change process
- Ability to demonstrate diplomacy and discretion
The University of Saskatchewan is strongly committed to a diverse and inclusive workplace that empowers all employees to reach their full potential. All members of the university community share a responsibility for developing and maintaining an environment in which differences are valued and inclusiveness is practiced. The university welcomes applications from those who will contribute to the diversity of our community. The University must, however, comply with federal immigration requirements. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.