Instructional Support Administrator (term)

Date Posted: 04/04/2024
Req ID: 36776
Faculty/Division: Faculty of Arts & Science
Department: Dept of Computer Science
Campus: St. George (Downtown Toronto)
Position Number: 00044413

Description:

About us:

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Established in 1964, the Department of Computer Science is ranked among the top computer science departments in the world. Our faculty have been presented with a wide variety of honours and awards over the years, including the Turing Award, and many other national and international honours. We provide diverse programs and research opportunities while consistently producing high-impact research that is among the most highly cited in computer science.

Your opportunity:

Reporting to the Associate Director, Undergraduate Academic Services, under the general supervision of the Instructional Support Team Lead and Associate Chair, Undergraduate Studies, and in consultation with faculty and instructors, the incumbent is responsible for providing administrative support for the teaching of Computer Science, particularly for first and second year Computer Science courses and labs.

Note: this is a term position to May 2025. 

Your responsibilities will include:

• Responding to enquiries within the defined scope of the role and redirecting as appropriate
• Disseminating program and/or service information
• Coordinating the submission process of student grades/marks
• Coordinating the preparation and distribution of program and/or course material
• Editing program and service materials
• Collating and organizing materials
• Coordinating meeting schedules, agendas, materials, action and follow-up items
• Liaising with stakeholders to coordinate space and resource requirements

Essential Qualifications:

• Advanced College Diploma (3 years) or an acceptable equivalent combination of education and recent and relevant experience. Degree in Computer Science or a closely related discipline preferred.
• Minimum two years of recent and related experience providing administrative support for an academic program in a post-secondary environment.
• Experience providing support to University faculty, TAs, and staff in the coordination of large undergraduate courses, including non-exhaustively TA scheduling and communications, creating and maintaining course websites, maintaining records, ensuring correct setup of computing labs.
• Demonstrated experience proofreading and formatting lecture notes, problem sets, tests and exams.
• Demonstrated experience working with student and enrolment information, and generating reports.
• Experience working with and providing information to undergraduate students.
• Experience organizing and planning meetings/events.
• Excellent verbal and communication skills with the ability to communicate with a diverse group of clients.
• Excellent time management, organizational, and problem solving skills.
• Well-developed and strong interpersonal skills.
• Proven ability to manage and meet multiple competing deadlines while maintaining attention to detail.
• Advanced working knowledge of Microsoft Office including Excel, Word, and Access.
• Ability to work effectively as a team member.

Assets (Nonessential):

• Strong technical skills, including familiarity with Power Automate and Python or other programming languages.
• Experience in ROSI or similar student information systems.
• Thorough understanding of Computer Science courses and programs.

To be successful in this role you will be:

• Approachable
• Communicator
• Goal oriented
• Organized
• Tactful
• Team player

This role is currently eligible for a hybrid work arrangement, pursuant to the University policies and guidelines, including but not limited to the University of Toronto's Alternative Work Arrangements Guideline .

Closing Date: 04/12/2024, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 08 -- $61,600 with an annual step progression to a maximum of $78,775. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.