Information Management (IM) Officer

Updated: 3 months ago
Location: Government of Canada Ottawa and Gatineau offices, ONTARIO
Job Type: FullTime
Deadline: 30 Jun 2022

Your Challenge
Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada’s largest research and technology organization.We are looking for an Information Management Officer to work within the Knowledge, Information and Technology Services Branch (KITS) in delivering IM services and solutions to our researchers, senior management and corporate staff. The ideal candidate would be someone who shares our core values of Integrity, Excellence, Respect and Creativity.

Working within an enterprise IM/IT team, you will work with designated groups across the NRC to:

define and document IM and business requirements;
develop and provide innovative training, advice and guidance on the management of NRC information and data;
support staff usage of content management solutions, including Microsoft SharePoint; and
deliver solutions and services to streamline and improve IM practices.

You will also participate in a range of IM projects and contribute to the continuous improvement of IM/IT processes and solutions across the NRC.

Screening Criteria
Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:

Post-secondary degree from a recognized university in a field related to the postion or an acceptable combination of education, training and experience related to the information management field.

A master’s degree in Library Science, Information Studies or Library and Information Science (MLS, MIS, MLIS) from a recognized post-secondary university is considered an asset.

For information on certificates and diplomas issued abroad, please see Degree equivalency

Experience in the delivery of client-focused information management, data management, and/or records management services.
Experience in interpreting and applying IM-related legislation, policies, procedures and guidelines.
Strong experience in planning, developing and implementing training and guidance materials in various formats (e.g. written, in-person, remote, video, visual, etc.).
Significant* experience in the use and delivery of client-focused services relating to electronic document management and collaboration solutions.
Significant* experience in providing advice and guidance to all levels of staff and management.
Experience in applying knowledge of and delivering services related to the principles, practices, tools and techniques in the following areas are considered assets:
Data management;
User Experience (UX) design;
Communications & marketing; and
Adult Learning.

*Significant experience is defined as having the depth and breadth of experience that would normally have been gained performing the duties over a period of three (3) years or more.

Condition of Employment
Secret (II)
A Secret clearance must be obtained within 12 months of employment.
All employees of the National Research Council are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground of discrimination as defined under the Canadian Human Rights Act.
Language Requirements
Bilingual Imperative CBC/CBC

Information on language requirements and self-assessment tests

Assessment Criteria
Candidates will be assessed on the basis of the following criteria:

Technical Competencies
Knowledge of the Government of Canada legal and policy framework governing the management of information and data.
Comprehensive knowledge of the theories, principles, practices and methods of information management and records management.
Comprehensive knowledge of techniques, tools and approaches used to analyze business workflows and activities, in order to document IM-related practices and identify effective solutions.
Advanced knowledge of techniques and practices relating to client engagement, training and change management in an IM context.
Advanced knowledge of electronic document and records management (EDRM) solutions, collaboration platforms, and other solutions used to support IM practices in a government business context.
Ability to plan, develop and implement effective and creative training and guidance materials in various formats (e.g. newsletter articles, user guides, presentations, videos, etc.) to all levels of staff.
Behavioural Competencies
Management services – Client focus (Level 3)
Management services – Communication (Level 3)
Management services – Conceptual and analytical ability (Level 3)
Management services – Initiative (Level 2)
Management services – Results orientation (Level 3)
Management services – Teamwork (Level 3)
Competency Profile(s)
For this position, the NRC will evaluate candidates using the following competency profile: Management Services

View all competency profiles

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