Immersive Technologies Coordinator

Updated: about 1 month ago
Job Type: FullTime
Deadline: 08/02/23; 08/02/2023

TERM Assignment:

Carleton University also welcomes applications from continuing employees. If a Continuing employee is the successful candidate, this assignment will be considered a Term Assignment, and the successful candidate must obtain a leave of absence from their current and substantive position, where applicable. Permission for such leave must not be unreasonably withheld.

If you are an internal applicant, please make sure to update your current union status in your candidate profile each time you apply for a vacancy. Internal candidates will be given priority consideration at this time. Please note: Carleton University encourages applications from all qualified candidates.
















About Carleton University

Carleton University is one of Canada's most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university's smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. Carleton is recognized annually as a top regional employer and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence, and Platinum Level Certification for Mental Health at Work. Situated on unceded Algonquin territory and bordered by the Rideau River and historic Rideau Canal in Ottawa, Carleton is just minutes from the heart of our nation's government and G-7 organizations, providing opportunities for staff and faculty to make a positive impact in our community and around the world.

Duties and Responsibilities:

Reporting to the Assistant Director of Digital Learning, the Immersive Technologies Coordinator provides professional technical expertise, guidance, and advice in the area of immersive technology for the delivery of technical activities within the Experiential Learning Hub, the Future Learning Lab, and virtual learning spaces at Carleton University.

The incumbent supports faculty and students with projects and experiences that include the creation and experiences related to immersive learning using various platforms, technologies, and equipment.

The position supports student learning, informal and formal training and instruction, and the development of proficiency of XR (Augmented, virtual and mixed reality) application development, 360o video, motion capture, immersive entertainment, and relevant platforms, tools and methodologies.

This position supports and fosters communities of practices for XR in teaching and learning both with students, instructors and researchers.

Flexible work hours may be required as the incumbent will be supporting courses and spaces that convene outside of the regular day shift. The incumbent is required to work the necessary hours (including outside of normal working hours) to correct problems and restore system(s) to good working order.


The incumbent must possess the following qualifications:
• Ability to work in a team environment, adapt to changing environments, and possess exceptional organizational skills
• Ability to multitask, prioritize work, and work under pressure to meet deadlines; excellent time management skills are required.
• Strong communication and interpersonal skills are required to maintain effective relationships with professional colleagues, clients, and administrators
• Ability to explain, train, and demonstrate web applications, computerrelated concepts, and methodologies to clients in the resolution of problems and/or with the introduction of new processes
• Knowledge of the trends and developments in enterprise educational technology systems.
• A deep desire to understand and influence how all our Immersive Reality can align with and transform Higher Education
• Experience in gaming development or computer science
• A strong background in project management, change management and scholarship of teaching and learning

The incumbent possesses knowledge relating to:
• Unity, Unreal engine and/or other XR authoring platforms.
• 360 video, Photogammetry, and/or 3D scanning.
• 3D modelling and object building.
• Video editing and asset management.
• Windows OS support/troubleshooting.
• Project management software (such as Jira, Planner).
• Knowledge of API, LTI, Advanced understanding of HTML/CSS, SAML.
• Data visualization, interpretation and expertise working with database structures.
• Camera operations, photogrammetry and basic editing.
• Applications and Educational Techologies.
• Office 365 Applications (PowerPoint, Excel, Teams etc.).
• Brightspace (or Learning Management Systems).
• Kaltura (or Media Management platforms).
• Zoom (or Web conferencing system platforms).
• Poll Everywhwere (student response systems).
• Mahara (eportfolio system).

The incumbent will have experience in one or more of the following areas:
• Demonstrated experience in the delivery of customer service; or
• Demonstrated ability to understand and evaluate technical issues and be able to explain technical decisions and features to both management and clients

Education and Experience:

The above is normally acquired through:
• The completion of a Bachelor’s Degree in a related field such as Media, Computer Programming, or Educational Technology.
• The completion of a master's degree preferred.
• Minimum of four years of related, progressive, and broad experience in XR authoring and production, media, communications, programming, educational technology.
• Equivalent combination of education and experience would also be considered.

HR Note:

Carleton University and CUPE 2424 are currently completing a joint job evaluation and pay equity project. The University and the Union are working together to describe the skills, effort, responsibilities and working conditions associated with every CUPE 2424 job, including this one. As a result, the job description that is currently associated with this posting (for recruitment purposes) may be revised to reflect the actual duties captured in the new job descriptions.

By applying for this job you are acknowledging that the actual duties associated with this job may differ somewhat from those identified in the job posting and that you will agree to perform the duties of this job as determined through the joint job evaluation process.

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

Important Note Regarding Pandemic Related Operations:

This position is regularly required to work on campus. Due to the ongoing dynamic nature of Covid-19, you may be required to work temporarily remotely due to public health requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all directives to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.

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