Human Resources Coordinator

• Plays a central support role in the life cycle of a clinic employee including the recruitment process, the creation of job profiles, job advertisements, interview guides, interview attendance, reference checks, orientation of staff to the Clinic, on-boarding, addressing or directing to the appropriate channels as required, day-to-day employer and employee issues and concerns, off-boarding, exit interviews, and other human resource duties as assigned.
• Develop standard and ad hoc reports, templates, dashboards, scorecards, and metrics.
• Research, analyze, and present data as assigned.
• Provide generalist HR support, aiding smooth functioning of the day-to-day human resources function. 
• Assist in rollout and implementation of HR programs.
• Assist in various HR projects and continuous improvement initiatives.
• Ensure compliance with Data Privacy and Protection Guidelines.
• Acts as first point of contact for queries, issues, and concerns. 
• Ensures that exposure to risk and liability is mitigated by ensuring compliance with collective agreements, labour legislation, employment law, and university and clinic policies and procedures.
• Develops, implements and/or maintains relevant human resources systems, documents and resources for the Clinic.
• Provides support in organizing and preparing for large meetings, retreats, training sessions and other events. This will also encompass scheduling confidential meetings for which discretion and professionalism is key.
• Builds and maintains exceptional working relationships with internal and external stakeholders. Ensures a high level of customer service is upheld in all interactions.
• Maintains awareness of office work priorities and projects in a team-oriented setting to ensure appropriate individuals have necessary supports in place.
• Writes and edits confidential, sensitive correspondence and reports, which may include labour relations and personnel issues.
• Anticipates and identifies issues and risks in a timely manner, providing credible and complete information to ensure issues are proactively addressed.
• Effectively manages and prioritizes assigned projects to ensure completion within expected timelines.
• Understands the priorities of Human Resources and the Clinic so as to recognize the importance of requests and deal with them in a timely manner.
• Assists with identifying and communicating professional development opportunities to support employees’ competency development.
• Gathers metrics and analytics as required.
• Assists with, or takes responsibility for, special projects within the Clinic as assigned.

Education: A relevant University degree, preferably in Human Resources or related field.

Experience: A minimum of two (2) years of generalist Human Resources experience is preferred. Experience working in a diverse and inclusive environment is required. The demonstrated ability to support senior level administrators and to work effectively with confidential and sensitive information is essential. A high degree of understanding of university structures and processes and the ability to make informed recommendations and take action when necessary. Familiarity with university systems such as PAWS, AboutUS, ATS and UniFi are assets, as is experience working in a unionized environment.

Skills: The successful candidate must be a multi-tasker who understands priorities and has proven problem-solving abilities; is creative, personable and versatile; demonstrates an aptitude for working in a team-oriented atmosphere; possesses strong verbal and written communication skills, exemplary interpersonal skills, and exhibits strong attention to detail; possesses exceptional relationship building skills; is able to work independently and possesses a high standard of professional integrity in handling sensitive information. Demonstrated knowledge of MS Office Suite (including Word, Excel, and PowerPoint) and strong internet research skills are required.