Evaluation Consultant

Application Restrictions
Open to both Internal and external
Job Type
Administrative/Management
Posting In effect from
6/6/2024
Closing Application Date
19/6/2024
Applications will be reviewed commencing the closing application date and may continue until the position is filled.
Full/Part Time
Full Time
Admin Type
Ongoing
Anticipated Start Date
22/7/2024
Position End Date (If Applicable)
DUTIES

The Evaluation Consultant is responsible for and manages internal and external institutional evaluation. The Evaluation Consultant manages internal evaluation, support and reporting processes, leading the technical implementation of student course evaluation, overseeing institutional survey participation and management of internal assessment tools. Internally, the Evaluation Consultant works collaboratively with relevant stakeholders. The Evaluation Consultant is the primary contact for external survey projects, and represents TRU at system level committees.

MAJOR RESPONSIBILITIES

• As system administration lead, makes decisions about timelines, milestones, resource requirements, deliverables and effort estimation for tasks and coordinates changes in a given course evaluation period 
• Manages the strategic direction in the technical implementation and workflow of course evaluation, and its reporting including the planning and refining of processes and procedures, anticipation of problem areas, analysis of resources, assessment of short and long-term goals, and consultation with and delivery of recommendations to key academic administrators
• Direct supervision of Research Associates and/or Learning Analysts
• Liaises with related system vendors and internal technology staff regarding system issues, upgrades, and customization, and establishes system priorities as per stakeholder needs 
• Regularly advises all internal stakeholders and monitors analytics on the current functioning of student course evaluations, while managing the online system
• The incumbent works with CELT, the Provost Office, Registrar’s Office, and TRU World to communicate with Faculty/School representatives for the implementation, collection, review, verification, and organization of course evaluation information and advice on the course evaluation planning process 
• Manages and monitors course evaluation tool user requirements and user experience; works with stakeholders to support incoming Faculty, School, and departmental implementation processes 
• Oversees and monitors the collection, analysis, and dissemination of course evaluation data 
• Oversees administrative performance review evaluations at the request of the senior executive 
• Provides supervision/leadership and training to IPE staff on procedures, reporting and technology, including performance evaluation

REPORTS TO
Associate Director, IPE

QUALIFICATIONS

REQUIRED KNOWLEDGE/SKILLS

• University degree in a related field, master’s degree preferred
• Minimum three years related experience, including a minimum of two years of experience in evaluation systems administration, technical support or planning 
• Experience managing student course evaluations 
• Knowledge of assessment and course evaluations
• Excellent online systems administration skills 
• Excellent customer service, interpersonal, teamwork, and mentorship skills 
• Excellent project management, analytical reasoning, problem solving, time management, and organizational skills
• Ability to maintain confidentiality, exercise mature judgment, diplomacy and discretion 
• Ability to understand and apply policies and procedures 
• Ability to maintain attention to detail 
• Ability to work well independently and collaboratively as part of a multidisciplinary team 
• Ability to exercise considerable independent action
• Effective communication skills; both written and oral and the ability to communicate effectively and tactfully with persons from diverse cultural backgrounds
• Demonstrated ability to supervise and coordinate the work of others
• The appropriate interpersonal skills to work strategically and cooperatively with others at all levels of the organization and with external partners
• Strong diplomatic, organizational, analytical and problem solving skills
• Demonstrated project management experience, including the ability to set realistic goals and time lines and work independently to achieve these
   

Pay Band
$84,467.00 - $96,263.00 ( Admin Pay Band BH )
Location
Kamloops, BC CA (Primary)
# of Hires Needed
1
Organizational Unit
Thompson Rivers University -> Integrated Planning and Effectiveness
Diversity and Inclusion Commitment:
Thompson Rivers University is strongly committed to hiring based on merit with a focus on fostering diversity of thought within our community. We welcome those who would contribute to the further diversification of our staff, our faculty and its scholarship including, but not limited to, women, Indigenous, Black and People of Colour, persons with disabilities and persons of any sexual orientation or gender identity. Please note that all qualified candidates are encouraged to apply, however applications from Canadians and permanent residents will be given priority.

NOTE: To learn more about Thompson Rivers University or living in Kamloops or Williams Lake please visit our Careers website . External Candidates invited to interview will be required to bring a copy of their transcripts to the interview.