Digital Content and Communications Assistant

Updated: about 1 month ago
Job Type: FullTime
Deadline: 27/05/22; 27/05/2022

If you are an internal applicant, please make sure to update your current union status in your candidate profile each time you apply for a vacancy. Internal candidates will be given priority consideration at this time. Please note: Carleton University encourages applications from all qualified candidates.














About Carleton University

Carleton is a smart, caring and connected community that inspires and empowers individuals to become change leaders who drive impact in the world. Carleton's faculty and staff strive to provide a superior learning experience for our learners who hail from every province and from over 100 countries around the world. Situated on a beautiful campus bordered by the Rideau River and Canal, Carleton is just minutes from the heart of our nation's government and enjoys easy access to the many organizations, associations and businesses which thrive in Ottawa.

Duties and Responsibilities:

Reporting directly to the Manager, External Relations and the Media and External Relations Officer, the Communications Assistant will advance the strategic communications goals of the Sprott School of Business by providing communications support in the promotion of School’s activities, programs and people to internal and external audiences.

This position will provide the incumbent with the opportunity to advance their communications skills in content creation, social media, news story writing, interviewing, photography and videography, and will contribute to internal engagement and raising the profile of the Sprott School of Business.


The incumbent must possess the following qualifications:
• Maintain current knowledge of industry trends and best practices in communications.
• Knowledgeable in and proficient using social media tools for communications, such as Twitter, Instagram, LinkedIn, etc. Must be able to write for a variety of communications mediums and audiences.
• Exceptional interpersonal skills and be comfortable in communicating and working collaboratively with faculty, students, staff, web developers, alumni, as well as external partners.
• Creative and able to think outside the box to generate ideas for digital and internal communications.
• Willing to take initiative on communications activities.
• Able to translate abstract ideas into tactical communications activities aligned to organizational objectives.
• Able to execute communications strategies and evaluate their effectiveness.
• Knowledge and experience in coordinating projects that involve coordinating the contributions of multiple people to meet tight deadlines is an asset.
• Able to organize multiple tasks and prioritize demands. Must possess excellent problem solving skills and the ability to find solutions to emerging issues in a timely manner.
• Willing to learn and adapt to new technologies (web-based or otherwise) that benefit the operations of the Sprott School of Business.
• Able to demonstrate excellent interpersonal skills, including the ability to exercise judgement, tact, diplomacy and discretion to current and potential students and members of the public.
• Able to promote the Sprott School of Business and its programs

Education and Experience:

The above is normally acquired through the completion of:
• Completion of an honours degree from a university in, Communications, Journalism or Marketing, or related discipline.
• Minimum one to two years related communications experience.
• Demonstrated excellent written and oral communications skills.
• Demonstrated knowledge and experience in social media, photography and Videography, and corporate communications.
• Excellent knowledge and expertise with the following software: Microsoft Office, open source content management systems, photo editing software, a variety of social media, and social media management tools such as Hootsuite.

HR Note:

Carleton University and CUPE 2424 re currently completing a joint job evaluation and pay equity project. The University and the Union are working together to describe the skills, effort, responsibilities and working conditions associated with every CUPE 2424 job, including this one. As a result, the job description that is currently associated with this posting (for recruitment purposes) may be revised to reflect the actual duties captured in the new job descriptions.

By applying for this job you are acknowledging that the actual duties associated with this job may differ somewhat from those identified in the job posting and that you will agree to perform the duties of this job as determined through the joint job evaluation process.

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

Important Note Regarding Pandemic Related Operations:

This position is required to work on campus. Exceptionally, since March 2020, many staff and faculty at Carleton University have been working from home in order to comply with public health requirements while continuing to provide services to support the operational functioning of the university. We are currently in the process of identifying positions that need to work on campus as part of our return to campus process. This position may be required to work temporarily remotely due to public health requirements or it may have been identified as one of the roles that are required to work on campus. If this position is required to work on campus, the successful candidate will be informed of the health and safety measures that are in place to ensure their safety on campus. If there is a requirement to work remotely (it is possible that there could be a requirement to work both remotely and on campus), the successful candidate will work with the manager to set up a remote work environment including discussing appropriate technology and requirements. Please note that once public health requirements permit, Carleton University will resume normal on campus operations and at that point there will be a timely notification provided by the manager and the requirement to working full time physically onsite will resume. Therefore, we are looking for candidates currently in or looking to relocate to the Ottawa area.

Additionally, Carleton University is continuing to maintain a safe work environment and requires mandatory vaccination against COVID-19 as per Public Health recommendations under the Reopening Ontario Act. As Carleton University requires that staff be available to attend on-campus meetings and to work, as required, in person, the successful candidate will be required to comply with this policy and be fully vaccinated before commencing employment. Subject to permitted exemptions under the Ontario Human Rights Code, if you are the successful candidate, your offer of employment will be conditional upon you attesting that you are fully vaccinated with a course of vaccines that have been approved by Health Canada and submitting appropriate proof of vaccination.

View complete position description

You must login first before attempting to apply for any postion.

Please confirm that you have updated your candidate profile, if you are a returning applicant. Please note your profile includes important screening information.

View or Apply

Similar Positions