Communications Lead

This competition is restricted to internal applicants of the University of Alberta. Please indicate your internal status using the "Advertisement" drop down menu when applying.

This position is a part of the Non-Academic Staff Association (NASA).

This position has a term length of 13 months and offers a comprehensive benefits package which can be viewed on our Benefits Overview page .

Location: This role is hybrid with a mix of remote and in-person and work primarily takes place at North Campus Edmonton.

This competition will be used to fill 2 positions.

Working for the University of Alberta 

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day. We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada’s Greenest Employers for over a decade.

Your work will have a meaningful influence on a fascinating cross section of people—from our students and stakeholders, to our renowned researchers and innovators who are quite literally curing diseases, making discoveries and generating solutions that make the world healthier, safer, stronger, and more just.

Department/Faculty Summary

College of Health Sciences/College of Social Sciences & Humanities.

Position Summary

Reporting to the Senior Partner, the Communications Lead works to deliver and support communications, marketing, digital and creative strategies for their College. This role will act as a project manager for assigned projects, as well as a liaison to ensure the College and faculties are strategically connected to the Centres of Expertise and key university units.

In all facets of this role, the Communications Lead endeavors to integrate and advance the University’s commitments to equity, diversity and inclusivity.

Duties

• Working with the Faculty Partner to ensure the faculty communication and marketing strategic plan supports faculty objectives and aligns with the strategic direction of the College and External Relations portfolio.
• Developing and/or implementing strategies and key messages to enhance the reputation, heighten the awareness, address multiple audiences, and deliver a coherent and unified message to internal and external audiences. 
• Providing website updates and strategic insights, specifically for the College website(s)
• Keeping aware of relevant issues and trends that could affect the area’s brand and reputation. Advises Partners on reputational risks and implications of current or proposed actions. 
• Providing strategic support to other communicators and leaders within the College (faculty, department staff, research institutes and units). 
• In partnership with Faculty Partners, acting as a key point of contact for issues management planning and rapid response messaging for the assigned area(s) to deal with critical events as they arise, working closely with Centres of Expertise. 
• Promoting a positive image of both the assigned area and the University by ensuring the coverage of important news stories, funding announcements, student/faculty/staff/alumni/donor profiles, research discoveries, partnerships and philanthropic support which highlight the area’s research, teaching or other service to the community. 
• Acting as editor support for all unit-level communication mediums. Writes, edits and/or reviews communications materials (e.g. articles, speeches, faculty/area publications).
• Supporting the Centres of Expertise with story sourcing, content production, campaign, events and other initiatives as required.
• Represents area on university committees and working groups.
• Leads editorial planning for specific channels and audiences by completing audience and channel research, soliciting and generating content, assessing performance and providing recommendations related to trends and best practices.
• Recommends, develops and maintains channels (social media, websites, newsletters, blogs, etc.) to ensure we target the appropriate university audiences in the right way and with the right approach.
• Identifies and resolves issues and escalates issues where appropriate.
• Solicits creative content from staff, faculty and contractors. Edits and promotes content.
• Regularly monitors channel metrics and delivers reporting to expert and non-expert audiences.
• Develops communications content, which can include but is not limited to presentations, speeches, monthly newsletters, news stories, web content, talking points, correspondence, website content, and marketing copy.

Minimum Qualifications

• Bachelor’s Degree 
• 3-5 years of experience in a communications, marketing or journalism in a complex organization 
• Expertise in multi-stakeholder communication 
• Deep understanding of all communication channels 
• Solid commitment to consultation, collaboration and communication 
• High degree of professionalism and judgment 
• Strong research, communication skills 
• Solid understanding of academic culture, the university’s policies and procedures and its organizational structure 
• Previous direct experience with the associated faculty is considered an asset

Preferred Qualifications

• Ability to translate strategic priorities into actionable communications and marketing plans. 
• Ability to balance competing priorities and meet and manage client expectations.
• Solid understanding of editorial strategy, internal communications, issues management, and social / media management.

Note: Online applications are accepted until midnight Mountain Standard Time of the closing date.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.