Clerical Assistant (Graduate Program Assistant)

• Effective administration of graduate student admission process
• Accurate maintenance of records and databases
• Effectively communicate and disseminate information
• Course, program and calendar data verification
• Act as knowledgeable resource regarding CGPS and program policies and procedures;
• Efficient and accurate preparation of correspondence and documents
• Assist in arranging student committee and comprehensive examination meetings, thesis defence and preparation of required documents
• Check graduation requirements
• Act as a resource and provide support for Graduate Affairs Committees, including set-up, agenda and minutes
• Ensure the physical space presents a positive impression of the Graduate Programs Office.
• Ensures that all communication and interactions with students, faculty, staff and the public are accurate, timely and courteous. Contacts emphasize customer service and the accurate exchange of technical and factual information.
• All confidential information and materials are dealt with in a confidential manner.
• Established methods and practices are adapted to solve problems, and difficult or anomalous issues or problems are discussed with the supervisor to determine appropriate solutions.
• All work is completed within established deadlines, by ensuring a clear understanding of the required deadlines, effectively setting work priorities and collaborating with others when appropriate.
• Duties are carried out with attention to detail and accuracy.
• Works effectively and cooperatively with others and consciously applies team skills to support the goals of the work unit.
• All policies, processes and procedures are documented and updated and are followed according to established standards.

Education: Completion of Grade 12 and a recognized post-secondary office administration program are required.

Experience: A minimum of three years of experience in an office with complex policies and procedures. Detailed understanding of the University of Saskatchewan’s admission requirements, policies, and procedures for domestic and international applicants; and a thorough knowledge of university academic programs and support services. 

Skills: Proficiency in all aspects of clerical work, with the ability to produce detailed work with a high level of accuracy; the ability to organize work, time and schedule independently; ability to collaborate with others to effectively solve problems and achieve goals; professional maturity, judgement, and decisiveness; effective interpersonal, analytical, written and verbal communication skills; capability to effectively serve a diverse student population in a customer-service and solution-oriented way, always displaying diplomacy and cultural sensitivity; and a high standard of professional integrity are all required. Proficiency working with MS Office, U of S student information, application and admission systems, and Class Build, and familiarity with university policies and procedures would be an asset.

Inquiries regarding this position can be directed to Danielle Baron at [email protected] .