Business Systems Analyst

Business Systems Analyst
Calgary, AB
Southern Alberta Institute of Technology (SAIT) – Southern Alberta Institute of Technology (SAIT) /
APT Permanent Salary /
Hybrid
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SAIT is a global leader in applied education and an institution that empowers employees to make a difference in the lives of our students. Building on more than a century of history, we are looking for innovative employees wanting to create a future with us. As part of our team, you are encouraged to be bold and inventive, bringing new ideas to the table. Change excites you.
 
SAIT offers the chance to do work with a purpose — preparing the next generation of industry leaders, entrepreneurs, advocates and explorers. We develop leaders in the classroom and our workspaces, encouraging lifelong learning for both students and employees.
Your future starts now … at SAIT.
 
We are looking for individuals who align with our commitment to excellence and who demonstrates:
o a growth mindset through curiosity, creativity, and collaboration
o leads with a world-class customer experience mindset
o is dynamic and responsible to the needs of stakeholders, speed and agility are critical
o someone who embraces trial and error as an important part of learning
The Opportunity
The Business Systems Analyst position, reporting directly to the Director, Academic Systems, offers an exciting opportunity to play a pivotal role in the evolution and support of academic business processes, associated technical systems and providing efficient coordination to the Academic Operations Group work within the Academic Division. You will support the Director and Academic Systems team, in collaborating with senior operational leaders and teams from academic schools ensuring their work aligned with Labour Relations, Business Process Development and Improvement and Relationship Management is streamlined and efficient.
 
This will involve gathering and documenting client/user business needs, developing and innovating business processes, implementing and sustaining technical solutions, and providing business and data analysis of metrics for continuous improvement, reporting and business case development. You will act as an essential link between our end users and the technical team responsible for updating and maintaining software systems translating business needs into technical requirements.
The Role

• Technical Systems (40%)
• Translate academic business needs into comprehensive technical requirements for seamless integration into software systems, ensuring clear communications and understanding of requirements between functions.
• Innovate and sustain technical systems which enhance academic business processes to improved performance and functionality.
• Develop and maintain documentation for technical systems, support processes and regularly review and enhance for user clarity.


• Project Advancement and Process Improvement (40%)
• Collaborate across academic schools to complete comprehensive needs analysis and document stakeholder requirements to establish common academic business processes.
• Facilitate project coordination, timelines and resources of key academic operational projects, to ensure on-time delivery and alignment with stakeholder expectations.
• Analyze current processes, identifying inefficiencies and proposing innovative solutions.


• Administrative and Coordination Support (20%)
• Coordinate operational logistics for meetings, project schedules, and ensure effective collaboration with both internal teams and external partners to support department requirements.
• Facilitate workshops and training sessions to drive adoption of new processes and technologies.
• Foster relationships, contribute to business planning, and implement client service level agreements (SLA) to enhance departmental efficiency and alignment with organizational goals.
• Promote a safe and healthy work environment by adhering to Health Safety and Environment (HSE) standards, and facilitate comprehensive onboarding and training for department employees to ensure high performance and compliance.

Qualifications & Experience

• Minimum:
• Degree or diploma Business Administration or Information Technology
• Over 5 years of experience in a similar role preferably in an academic or educational setting
• Proficiency in Structured Query Language (SQL) and/or core competence in coding
• Proficiency in business process analysis and data analysis
• Proficiency creating Argos reports for users and creating software technologies (Smartsheet, Logiforms, Microsoft suite and Tableau)
• Demonstrate project management or coordination capabilities
• Exceptional curiosity, connection, citizenship, creativity and critical thinking capabilities
• Strong analytical skills and experience in business system and data analysis


• Preferred:
• Master's degree in a relevant field
• Experience with academic systems in a postsecondary institution
• Experience in Labour Relations

Job Classification: Business Analyst
Salary: $63,000 - $85,000
Paid Leave: 4 Weeks Vacation/14 Flex Days per year
Hours Per Week: 37.5
Posting Closing Date: March 20, 2024
View a summary of our benefits and perks for salaried employees as one of Alberta's Top Employers, including health & dental care, pension plan, vacation & special leave and flexible work options at our beautiful inner-city campus.
Equity, diversity and inclusion (EDI) is essential to achieving SAIT’s vision to be a global leader in applied education. We encourage applications from women, Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Learn more about EDI at SAIT .
At SAIT, we understand that experience comes in many forms. We’re dedicated to adding diverse perspectives to SAIT - so if your experience is close to what we’re looking for, please consider applying.
SAIT is committed to supporting persons with disabilities throughout the recruitment process. We will work with applicants to provide accommodations upon request to the Talent Advisor.  
 
To Apply
Please apply using Chrome, as applications are only supported using Chrome on desktop. To continue with the online application process click on the Apply For This Job button or use your LinkedIn profile. All applications should be made through our online system. By using this system to apply for this position, you agree that your candidacy will be visible to all hiring managers at SAIT. If you have concerns about this, please contact [email protected]. Please do not apply to this email address — all applications should be made through our online system.
 
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The Southern Alberta Institute of Technology (SAIT) has been made aware of individuals or organizations posing as SAIT using false SAIT postings to attract job seekers and collect personal information.
Please be aware that SAIT will never request information beyond what is required for a resume. SAIT will never ask for sensitive personal information such as birthdates, banking, social insurance or health care account information for our application process.
Career opportunities at SAIT will always be posted on the SAIT career site. If you are uncertain about the validity of a posting or offer, please forward the suspicious posting to [email protected].
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