Business Operations Manager

Updated: about 1 month ago
Location: Ottawa Centre Town, ONTARIO
Job Type: FullTime

Please refer to the How to Apply for a Job (for External Candidates)  job aid for instructions on how to apply.

If you are an active McGill employee (ie: currently in an active contract or position at McGill University), do not apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search bar).

Employment opportunity (full-time, regular position) located at the Macdonald Campus Farm, Ste-Anne-de-Belllevue.

Position Summary:
Manages financial obligations and all administrative operations at the Macdonald Campus Farm, encompassing 7 units (Business operations, Poultry, Dairy and Field Units, Horticulture services, Emile Lods Research Centre, McGill Student-Run Ecological Gardens).  Farm budget is approximately 3.1 million dollars (income and revenues). 
Primary Responsibilities:

Develops, implements, exercises financial controls.   Reconciles expenditures, revenues and income recoveries.  Analyzes, investigates and resolves accounting discrepancies as they occur with vendors, clients, research fund holders or McGill Financial Services.  Determines course of action and provides constructive solutions.  Sets operating standards, ensures best practices are in place to maximize compliance with all internal and external regulations.  Manages all accounts payable and receivable.  Approves payments within limits of delegated authority.  Ensures that all services or goods provided by Farm units are invoiced accordingly and that outstanding monies are collected as Farm budget depends greatly on revenue generating activities. 

Collects and prepares financial data (e.g. financial projections for all units, revenue forecast from McGill Feeding McGill, insurance claims, income from research projects, classroom usage, etc.) for inclusion in various reports.  Prepares periodic statements and summaries for General-Manager’s review, and ensures timely completion of year-end processes; anticipates problems in fund balances and alerts GM to over-expenditures. 

Works closely with Faculty’s Financial Services, especially towards fiscal Year-end, for use of any surplus towards equipment acquisition or major repairs projects.   Collaborates on yearly budget allocations. 

Plans, develops and implements initiatives and procedures to improve administrative efficiency at the Farm and to support the strategic direction of the Farm.   Makes decisions on updating POS computer with regards to new product codes.  Makes use of in-depth knowledge of financial matters and Banner/Minerva and Crystal reports to carry out accounting transactions and adjustments (fund transfers, journals).   Manages several funds, activity codes and location codes.   

Has responsibility for large sums of cash, generated through sales of produce at Mac Markets and by MSEG, eggs and meat sales.  Oversees deposit of cash through McGill system.  Acts as expert for POS cashier operations, by training Market cashiers and responding to frequent problems encountered while using the system.    

Responsible for purchasing of supplies and equipment.  Researches vendors, assesses quality, price, and customer service.  As required, obtains multiple quotations in compliance with McGill’s procurement policy.  Exercises creativity with small, specialized suppliers, who cannot be recognized as preferred vendors in McGill MMP list, to ensure that they can be paid.  


McGill Student-Run Ecological Gardens initiative MSEG – Acts as liaison with student leaders and administers payroll and human resources needs for them.   Maintains separate account on expenses and revenues to ensure that activities remain self-financing and on budget. 

Provides information and participates in preliminary discussions regarding future projects/initiatives currently in planning stages, which could fall under jurisdiction of the Mac Campus Farm.  [i.e. Community Engagement Centre].


Promotes and leads marketing/publicity of Mac Market (@ Horticulture Unit), McGill Feeding McGill (sales of eggs, meat and produce to Food Services for students at McGill and other Montreal universities).  Contacts suppliers and sponsors for donations at special events.  Arranges for production of promotional photos, brochures, posters when needed by involving Director and students of local cegep’s Graphics Program. 

Collaborates with University Advancement by responding to requests for statistics, information, photographs for use in fund raising efforts.  Provides information to Faculty's Communications team for purpose of updating Farm’s web site. 

Initiates or participates in organization of a variety of events for the benefit of McGill or Farm staff (student orientation, Homecoming, social get-togethers, Founder’s Day), or for the local/agricultural community (e.g. UPA Open House, Ste-Anne’s Family Day, Breed associations).


Responsible for day-to-day administrative management of the Farm.  Supervises work of part-time office support worker and of Mac Market’s cashier(s). 

Administers vehicle fleet (trucks, van, tractors) and miscellaneous equipment (purchasing, maintenance contracts, licensing, insurance).   Interacts with Facilities Management, IT services, and external vendors for provision of required services.   Follows up on status of online service requests (FAMIS).  Oversees use, repairs and replacement of equipment such as photocopier, phones (mobile & land line), data projector, computers (desktop, laptop, Point-of-sale cash register), surveillance cameras, debit/credit card terminal, “One Card” program, Lenel card access.  

Proactively seeks and participates in programs that subsidize student employment (McGill Work Study, Canada Summer Jobs) in an effort to reduce labour costs for the Farm.     

As Workday HR partner at the farm, initiates numerous and frequent business processes in Workday (e.g. job requisitions for job postings, offers, issuing and/or renewals of employment contracts, terminations, assisting new staff with time entries, etc.) for up to 45 AMUSE part-time workers depending on time of year.

Oversees human resources activities for all units under the Farm’ jurisdiction.  Maintains liaison with, and responds to information requests from, Faculty HR, such as documentation for grievance/arbitration preparation, accident reports, medical certificates, disciplinary measures.   Acts as Absence partner in WD for all staff; maintaining accurate Overtime record is particularly challenging with regards to overtime hours “banked” (taken as future time off) and overtime hours “paid”. 

Acts as knowledgeable resource person to Farm staff, students, professors and researchers, as well as external clients and the public.  Keeps abreast of changes in university budgetary, financial and administrative procedures.  

Other Qualifying Skills and/or Abilities

Demonstrated knowledge of accounting and financial management. Knowledge of University budgeting policies and fund types. Ability to effectively communicate and interact with various levels of staff, academics and other stakeholders. Service oriented with excellent customer service skills and the ability to establish productive working relationships quickly. Demonstrated ability creating comprehensive budgets and financial statements, preparing reports for financial auditors. Proficiency with computerized applications including advanced spreadsheets (with Pivot tables), databases, word-processing software, Banner FIS and Crystal Reports, Workday HR business processes. Excellent analytical and problem solving skills. Proven organizational skills, capacity to make decisions independently, ability to multitask, prioritize, and meet deadlines. Proven ability to work autonomously and as part of a team. Ability to train and motivate staff. Ability to express oneself clearly and concisely, verbally and in writing.

McGill University is an English-speaking university where most research, teaching and business activities are conducted in the English language, thereby requiring the ability to communicate in English both orally and in writing.    In additional, candidates for this role will need to be proficient in French, both orally and in writing. 

Education: University degree preferred

Minimum Education and Experience:

Bachelor's Degree 3 Years Related Experience /

Annual Salary:

(MPEX Grade 04) $58,470.00 - $73,090.00 - $87,710.00

Hours per Week:

33.75 (Full time)


General-Manager Campus Farm

Position End Date (If applicable):


Deadline to Apply:


McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, .

View or Apply

Similar Positions