Assistant Director, Project and Client Services

Job Number:  J0722-0693

Job Title:  Assistant Director, Project and Client Services

Job Type:  Continuing Full Time

Department:  Communications

Job Category:  Communications

Number of Positions:  1

Date Posted (dd/mm/yyyy):  16/11/2022

Closing Date (dd/mm/yyyy):  07/12/2022

Salary (with Salary Rate):  87,763.00 - 114,091.00/Year

Employee Group:  Non-Union

Salary Level:  NU06

Hours Per Week:  35

Date Position Available:  01/08/2022

Carleton University is one of Canada's most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university's smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. Carleton is recognized annually as a top regional employer and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence, and Platinum Level Certification for Mental Health at Work. Situated on unceded Algonquin territory and bordered by the Rideau River and historic Rideau Canal in Ottawa, Carleton is just minutes from the heart of our nation's government and G-7 organizations, providing opportunities for staff and faculty to make a positive impact in our community and around the world.

Reporting to the Associate Vice-President (Communications and Public Affairs) the Assistant Director, Project and Client Services is responsible for overseeing all aspects of project management and any related client services relating to university marketing and communication projects. This role is expected to ensure that projects are completed on-time and on budget. This role is responsible for balancing the needs of various stakeholders – clients, faculty, staff and other key individuals, to ensure a quality experience.

The incumbent must possess the following qualifications:
• Knowledge of operational management and leadership concepts/practices including program/service delivery models, planning, budgeting and performance measurement
• Knowledge of university’s strategic priorities and goals as well as policies and procedures
• Knowledge of office as well as the broader university academic units, departments and divisions
• Knowledge of cultural competency and diversity
• Knowledge of communications, public relations, marketing and social media processes desirable
• Expert knowledge, experience and credentials in project management

The above is normally acquired through the completion of an undergraduate degree. This along with a minimum of seven years of previous progressive project management experience with at least three years leading a project management team.

The Assistant Director, Project and Client Services is a full-time continuing position. The full salary range is provided, however the starting salary will be typically be between the minimum and the mid-point ($87,800 - $100,000) and based on the selected candidate's qualifications and other compensation factors. The total compensation package includes competitive extended health and dental benefits, pension, annual and sick leave, life insurance, and unique perks such as tuition benefits and access to the fitness facilities at Carleton.

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

This position is required to work on campus. Exceptionally, since March 2020, many staff and faculty at Carleton University have been working from home in order to comply with public health requirements while continuing to provide services to support the operational functioning of the university. We are currently in the process of identifying positions that need to work on campus as part of our return to campus process. This position may be required to work temporarily remotely due to public health requirements or it may have been identified as one of the roles that are required to work on campus. If this position is required to work on campus, the successful candidate will be informed of the health and safety measures that are in place to ensure their safety on campus. If there is a requirement to work remotely (it is possible that there could be a requirement to work both remotely and on campus), the successful candidate will work with the manager to set up a remote work environment including discussing appropriate technology and requirements. Please note that once public health requirements permit, Carleton University will resume normal on campus operations and at that point there will be a timely notification provided by the manager and the requirement to working full time physically onsite will resume. Therefore, we are looking for candidates currently in or looking to relocate to the Ottawa area.

Additionally, Carleton University is continuing to maintain a safe work environment and requires mandatory vaccination against COVID-19 as per Public Health recommendations under the Reopening Ontario Act. As Carleton University requires that staff be available to attend on-campus meetings and to work, as required, in person, the successful candidate will be required to comply with this policy and be fully vaccinated before commencing employment. Subject to permitted exemptions under the Ontario Human Rights Code, if you are the successful candidate, your offer of employment will be conditional upon you attesting that you are fully vaccinated with a course of vaccines that have been approved by Health Canada and submitting appropriate proof of vaccination.

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