Aquatic Lifeguards/Instructor Team Leads

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. Today, Mount Royal offers 14 bachelor degrees and 38 majors, along with a wide range of diploma and certificate options. We boast a diverse community with nearly 16,000 credit students, more than 5,500 non-credit students and about 1,700 employees.

Mount Royal is located in the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region in Southern Alberta, which includes the Siksika, the Piikani, the Kainai, the Tsuut’ina, and the Iyarhe Nakoda. The City of Calgary is also home to the Métis Nation.

A student-focused undergraduate university built on teaching excellence, we are known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. Learn more at mru.ca/AcademicPlan .

We are committed to removing barriers and fostering the inclusion of voices that have been historically underrepresented or discouraged in our society. In support of our belief that diversity in our faculty and staff enriches the work, learning and research experiences for the entire campus community, we strongly encourage members of the designated groups (women, Indigenous Peoples, persons with disabilities, members of visible minorities, and diverse sexual orientation and gender identities) to apply and self-identify.

Mount Royal University Cougars Athletics and Recreation takes an inclusive, student-centered approach in offering groups and individuals opportunities to bolster their health and wellness through a wide range of programming and activities ranging from beginner sports enthusiast to our eight Cougars varsity athletic programs.

The Aquatic Lifeguard/Instructor Team Lead is a member of Cougars Athletics and Recreation which actively creates, promotes, and sustains an environment in which the Mount Royal University community is challenged and supported in pursuit of personal growth in the areas of Athletics and Recreation. 

Reporting to the Aquatic Centre Supervisor, the Aquatic Lifeguard/Instructor Team Lead is an integral member of the programs and services team. The team is driven by their why: to inspire people to move so that they can be the best versions of themselves. We invite and welcome people to show up as their authentic selves;  we develop people in ways that matter most to them; we build communities that connect people to what brings them joy; we create accessible and inclusive spaces, places, and programs; and we establish relationships that foster a sense of belonging. 

The Aquatic Lifeguard/Instructor Team Lead is responsible for the safeguarding of members, program participants, MRU Kids Camps, and rental groups and does so by providing exceptional safety supervision, incident prevention and responding to emergency situations. This position demonstrates leadership, problem solving and communication skills, and oversees daily Lifeguard tasks to ensure a clean an safe environment for all users. This role is also responsible for the delivery of Lifesaving Society Learn to Swim lessons. 

Positions Available: Four (4) vacancies to be filled (997090, 997091, 997092, 997093)

Flexible Work Schedule: The normal work week will vary according to customer service/needs of the public, and operational requirements. This includes a rotating schedule of weekday and weekend shifts which include opening, mid day, and closing responsibilities. 

These roles are full-time, limited term roles working 35 hours per week and ending August 31, 2024.

Operations

• Provide the highest standard of lifeguarding and incidetn prevention at all times; including effective scanning, patrolling, safety surveillance and professionalism in a team setting
• Respond and lead emergency situations and perform first aid and/or emergency aid as required
• Provide exceptional customer service by promoting positive guest relations, answering questions, educating the public and responding to concerns
• Complete assigned maintenance tasks and opening and closing checklists 
• Perform and delegate basic operational tasks to ensure regular operation of the facility 
• Complete necessary mechanical and operational checklists, head counts, forms, and first aid
• reports
• Maintain professionalism by keeping a clean, presentable appearance, being prompt and prepared for every shift, and behaving in an appropriate manner both on and off deck
• Mentor and provide feedback to newer staff using informal and core competencies to ensure standards are meet by the team
• Practice safe handling of chemicals when adding needed chemicals by using proper procedures and PPE

Swim Lesson Instruction 

• This position will require instructing lesson sets as per Lifesaving Swim Insructor standards
• Provide a safe aquatic environment for all participants during lessons by following safety stanards
• Promote positive proactive public relations and education as it relates to the aquatic facility and Recreation with participants
• Complete all administrative work including evaluations and report cards

• Current NL (within 2 years) 
• Current Standard First Aid (within 2 years)
• Current CPR C (within 2 year)
• Demonstrated experience in Lifeguarding and swim instruction roles
• Passionate about the customer and student development journey
• Commitment to and appreciation for equity, diversity and inclusion.
• Demonstrated ability to behave with integrity and ethics.
• Demonstrated ability to apply compassion and patience to resolve conflict
• Ability to effectively communicate and motivate others towards a shared goal.
• Ability to work flexible hours including evenings and weekends.
• Attend and participate in all inservice training
• Maintain qualifications for employment including re-certifications.

Preferred Qualifications

• Technical knowledge of and experience with ActiveNet recreation software.
• AARFP Pool Operators level 1
• Previous aquatic centre experience in post-secondary recreation setting.

Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions.

At Mount Royal University, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

Our campus offers the convenience of a medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, fitness classes, climbing, aquatics, sports, tournaments and certifications for students, employees and the public.

Salary:                  $25.27- $32.00 per hour (Subject to retroactive increase based on Gain Sharing Conditions as per the Government of Alberta)

Closing Date:       Open until suitable candidates found

A cover letter and resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name], [Requisition Number], [Document Title].pdf (ex. Smith, 999999, CV.pdf).

All qualified candidates are encouraged to apply; however, Canadian citizens, permanent residents and others currently eligible to work in Canada will be given priority.

Recent Mount Royal graduates who are foreign nationals may be eligible to work on campus.  Please refer to the Citizenship and Immigration Canada website under Post-Graduation Employment at http://www.cic.gc.ca/english/study/index.asp .